Senior or Staff User Researcher

Harvey
San Francisco
Workplace: OnsiteFull timeUSD 158,500 - 264,500 annuallyFunction: Research & Scientific (R&D)Experience: 5+ yearsSkills: ["Storytelling","Communication","Collaboration"]

Drive end-to-end user research for a product area or cross-team initiative, including qualitative, quantitative, and mixed-method studies. Turn research patterns into actionable recommendations that influence roadmaps and deeper discovery with Product and Design partners. Raise research craft through synthesis and by building or customizing AI-enabled tooling—such as scripts, integrations, or research agents—while maintaining strong rigor, ethics, and judgment.

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Harvey
Harvey
1 month ago

Senior or Staff User Researcher

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Last checked: 18 minutes agoStatus: Live

Job Summary

Drive end-to-end user research for a product area or cross-team initiative, including qualitative, quantitative, and mixed-method studies. Turn research patterns into actionable recommendations that influence roadmaps and deeper discovery with Product and Design partners. Raise research craft through synthesis and by building or customizing AI-enabled tooling—such as scripts, integrations, or research agents—while maintaining strong rigor, ethics, and judgment.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Own research strategy for a product area or cross-team initiative, and design and execute qualitative, quantitative, and mixed-methods research.
  • •Identify patterns across studies and connect insights to product decisions, including how legal professionals work with and outside the platform.
  • •Partner with Product Managers and Designers to frame the right problems and influence roadmaps by surfacing user needs, risks, and opportunities.
  • •Raise research craft through clear synthesis and storytelling, applying strong research rigor, ethics, and judgment.
  • •Reduce friction in the research process by identifying where AI helps and building custom scripts, integrations, or AI agents when needed.

Pay and Benefits

Salary: USD 158,500 - 264,500 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •5+ years of user research experience for digital products in fast-paced, high-growth, or technically complex environments.
  • •Proven portfolio-level impact, including defining research methodologies and integrating qualitative and quantitative insights into product and design strategy.
  • •Strong ability to navigate ambiguous, multifaceted problem spaces while maintaining high execution standards.
  • •Exceptional storytelling and communication skills to influence cross-functional partners and align perspectives.
  • •Experience building or customizing internal tooling (e.g., Zapier workflows, Claude skills, Notion workflows, custom GPTs, or research agents) to accelerate insights.
Experience:5+ yearsDigital productsAI-powered technology
Skills:StorytellingCommunicationCollaboration
Tech Stack:ZapierClaudeNotionGPTsAI agents

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor