Community Manager

Ogilvy
Barcelona
Workplace: HybridFull timeFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Proactive","Empathetic","Strategic thinking","Analytical","Team collaboration"]

Own the brand voice across social channels and build an engaged global community. Proactively identify and nurture conversations through community engagement strategies, social listening, and on-brand responses across platforms like TikTok, Instagram, Facebook, and YouTube. Collaborate with creators and creative teams to curate and amplify user-generated content, translate community insights into recommendations, and report on community health and sentiment to internal stakeholders and clients.

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Ogilvy
Ogilvy
1 month ago

Community Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the brand voice across social channels and build an engaged global community. Proactively identify and nurture conversations through community engagement strategies, social listening, and on-brand responses across platforms like TikTok, Instagram, Facebook, and YouTube. Collaborate with creators and creative teams to curate and amplify user-generated content, translate community insights into recommendations, and report on community health and sentiment to internal stakeholders and clients.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Develop and execute community engagement strategies, define KPIs, monitor social listening/cultural trends, and identify relevant conversations.
  • •Craft on-brand responses and initiate conversations across social platforms while maintaining a consistent brand voice.
  • •Collaborate with Social Media Creators and creative teams to optimize content for community interaction and spark conversation.
  • •Curate and amplify user-generated content and contribute to content calendars balancing planned posts and reactive engagement.
  • •Administer and monitor social networks/forums/reviews and provide regular reports on community health, insights, and engagement impact.

Pay and Benefits

Perks:Paid LeaveWellness StipendGym Membership

Key Requirements

  • •5+ years of experience as a Community Manager or Social Media Engagement professional, ideally in an agency environment for global brands.
  • •Degree in Advertising, Marketing, Communications, or a related field.
  • •Expert-level proficiency across major social media platforms and the ability to drive creative engagement and conversation.
  • •Experience with social listening tools and community management/web analytics platforms (e.g., Sprinklr, Brandwatch, Google Analytics).
  • •Advanced Microsoft Office skills (Word, Excel, PowerPoint) and exceptional proactive, empathetic communication.
Experience:5+ years
Education:
Skills:ProactiveEmpatheticStrategic thinkingAnalyticalTeam collaboration
Languages:English
Tech Stack:TikTokInstagramFacebookYouTubeSprinklrBrandwatchGoogle AnalyticsMicrosoft OfficeWordExcelPowerPoint

Company Brief

Ogilvy
Global advertising, marketing, and public relations agency offering brand strategy, creative services, digital marketing, media planning, and customer experience solutions for multinational clients across industries.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 1948
WebsiteLinkedIn