Gust Service Officer-UAE National

M42
Abu Dhabi
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Patient-centric approach","Attention to detail","Service excellence"]

Be the first point of contact for patients, families, and visitors at a specialty women’s and children’s hospital, ensuring a welcoming experience. Manage patient registration, insurance verification, and appointment scheduling, including cash collections and billing inquiries. Provide Arabic–English interpretation to support clear communication, assist with clinical assistant duties as needed, and uphold DOH, DHA, and JCI compliance while contributing to service improvement.

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FursaFursa
M42
M42
4 days ago

Gust Service Officer-UAE National

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Be the first point of contact for patients, families, and visitors at a specialty women’s and children’s hospital, ensuring a welcoming experience. Manage patient registration, insurance verification, and appointment scheduling, including cash collections and billing inquiries. Provide Arabic–English interpretation to support clear communication, assist with clinical assistant duties as needed, and uphold DOH, DHA, and JCI compliance while contributing to service improvement.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Greet and assist patients to ensure a positive and professional experience.
  • •Manage patient registration, insurance verification, and appointment scheduling.
  • •Handle cash collections, billing inquiries, and accurate patient identification.
  • •Provide Arabic–English interpretation to support clear patient–staff communication.
  • •Ensure compliance with DOH, DHA, and JCI standards and communicate effectively with patients, families, and medical teams.

Key Requirements

  • •UAE National with a valid Family Book.
  • •Minimum 2 years of experience in customer service, patient access, translation, or administrative roles, preferably in healthcare.
  • •Fluency in both Arabic and English, with the ability to provide interpretation support.
  • •Proficiency in Microsoft Office and familiarity with hospital systems (EMR, insurance portals).
  • •Strong attention to detail and excellent communication and interpersonal skills with a patient-centric approach.
Experience:Healthcare
Skills:CommunicationInterpersonal skillsPatient-centric approachAttention to detailService excellence
Languages:ArabicEnglish
Tech Stack:Microsoft OfficeEMRInsurance portals

Eligibility

Nationality:UAE National

Company Brief

M42
M42 is a UAE-based venture studio and investment platform that builds and invests in technology startups, offering funding, product development, and go-to-market support to scale digital businesses across the MENA region.
Industry: Venture Capital
Headquarters: Dubai, United Arab Emirates
Website