2 days ago

Head of Business Operations and Sourcing, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead TikTok’s Trust & Safety Business Operations and Sourcing team, managing global cross-functional programs and BPO sourcing activities. Drive change management initiatives, define new ways of working, and improve business management processes across Trust & Safety Operations. Partner with T&S leadership, operations stakeholders, and procurement to standardize sourcing and vendor management, run RFX processes, and evaluate partner capabilities to optimize content moderation outcomes.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Director level

Key Responsibilities

•Lead global projects and change management programs within Trust & Safety Operations with cross-functional teams.
•Manage and lead all Trust & Safety Operations sourcing activities as the primary interface for sourcing requirements.
•Prepare high-quality business reports and deliver presentations to technical and non-technical stakeholders.
•Drive process improvements to improve business management of Trust & Safety Operations and align teams to execute the roadmap.
•Standardize sourcing and vendor management processes and work with procurement on RFX processes for BPO optimization and partner capability/performance evaluation.

Key Requirements

•Bachelor's degree, or equivalent, in Humanities, Economics, Finance, or equivalent practical experience.
•At least 5 years of experience in program management, and/or 5 years in Procurement or outsourcing management.
•Strong analytical skills and strategic thinking to thrive in a dynamic environment.
•Experience managing large-scale, complex projects including change management execution.
•Excellent spoken and written communication with strong stakeholder management skills and the ability to influence without authority.

Experience:5+ years

Education:Bachelor's in Humanities, Economics, Finance

Skills:Analytical thinkingStrategic thinkingStakeholder managementCommunicationInfluencing without authority

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Head of Business Operations and Sourcing, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Director level

Key Responsibilities

•Lead global projects and change management programs within Trust & Safety Operations with cross-functional teams.
•Manage and lead all Trust & Safety Operations sourcing activities as the primary interface for sourcing requirements.
•Prepare high-quality business reports and deliver presentations to technical and non-technical stakeholders.
•Drive process improvements to improve business management of Trust & Safety Operations and align teams to execute the roadmap.
•Standardize sourcing and vendor management processes and work with procurement on RFX processes for BPO optimization and partner capability/performance evaluation.

Key Requirements

•Bachelor's degree, or equivalent, in Humanities, Economics, Finance, or equivalent practical experience.
•At least 5 years of experience in program management, and/or 5 years in Procurement or outsourcing management.
•Strong analytical skills and strategic thinking to thrive in a dynamic environment.
•Experience managing large-scale, complex projects including change management execution.
•Excellent spoken and written communication with strong stakeholder management skills and the ability to influence without authority.

Experience:5+ years

Education:Bachelor's in Humanities, Economics, Finance

Skills:Analytical thinkingStrategic thinkingStakeholder managementCommunicationInfluencing without authority

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn