Professional Services Engineer

Cloudflare
Seoul
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 15+ yearsSkills: ["Communication","Executive presence","Leadership","Mentorship","Problem-solving"]

Embed with enterprise customers as a Forward Deployed Engineer, acting as an extension of their team to manage, optimize, and evolve Cloudflare solutions. Own complex, high-stakes engagements with autonomy—designing and troubleshooting configurations, building prototypes and automation, and delivering security/architecture artifacts. Lead workshops and knowledge transfer, advocate for customer needs, and align technical outcomes with business objectives.

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FursaFursa
Cloudflare
Cloudflare
2 months ago

Professional Services Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Embed with enterprise customers as a Forward Deployed Engineer, acting as an extension of their team to manage, optimize, and evolve Cloudflare solutions. Own complex, high-stakes engagements with autonomy—designing and troubleshooting configurations, building prototypes and automation, and delivering security/architecture artifacts. Lead workshops and knowledge transfer, advocate for customer needs, and align technical outcomes with business objectives.
Location: Seoul
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Embed with the customer’s technical team and operate within their tools, processes, and change-management frameworks.
  • •Design, configure, and optimize Cloudflare solutions directly in the customer environment, implementing changes and troubleshooting in real time.
  • •Provide proactive architectural guidance and best-practice recommendations, producing delivery artifacts such as HLDs/LLDs and deployment/migration plans.
  • •Lead technical workshops and knowledge-transfer sessions, documenting decisions, runbooks, and configurations for continuity.
  • •Act as the voice of the customer within Cloudflare by surfacing product gaps and aligning with cross-functional stakeholders to support account strategy and expansion.

Key Requirements

  • •15+ years of experience in a customer-facing technical role.
  • •Proven expertise in one or more areas: Applications security (WAF, Bot Management, API Gateway, DDoS, rate limiting), Network (Magic Transit, BYOIP, L3/L4 routing, MPLS/SD-WAN), or Zero Trust / SASE (Access, Gateway, CASB, RBI, DLP).
  • •Hands-on ability to implement, configure, and troubleshoot complex solutions within customer environments.
  • •Experience with infrastructure-as-code (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable.
  • •Strong communication and executive presence to translate complex concepts for both technical and executive audiences.
Experience:15+ yearsEnterprise-scaleAPJCKoreaZero trustSASENetwork security
Skills:CommunicationExecutive presenceLeadershipMentorshipProblem-solving
Certifications:CISSPCCIEAWSGCPAzure
Languages:English
Tech Stack:WAFBot ManagementAPI GatewayDDoS protectionRate LimitingTerraformPythonJavaScriptBashMagic TransitBYOIPMPLSSD-WANOSI modelTCP/IPTLSDNSHTTPAccessGateway

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn