HSBC

3 weeks ago

Associate Director, Software Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead the design and delivery of a scalable GenAI agent platform for priority banking use cases, overseeing end-to-end platform engineering, reliability, and security. Drive production deployments, optimize performance, and provide technical leadership across cross-functional teams in a fintech environment.

Location: Shenzhen

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Director level

Key Responsibilities

•Partner with cross-functional teams to define, build and roll out a scalable Generative AI agent platform for priority banking use cases from pilot to production.
•Own the end-to-end platform engineering: design and implement the agent runtime, orchestration, tool/function calling, prompt and workflow management, memory/state handling, and integration patterns—leveraging frameworks such as LangChain/LangGraph where appropriate.
•Establish platform reliability and quality by building in evaluation and testing (offline/online), guardrails, observability (logs/traces/metrics), and clear SLOs/SLAs to ensure accuracy.
•Continuously monitor and optimise platform performance in production, including model selection, prompt/agent tuning, retrieval quality, caching, throughput, and resilience; drive root-cause analysis and preventative improvements.
•Embed security, privacy and compliance by design: ensure controls for data handling, access management, encryption, auditability, model risk considerations, and safe tool use; align to internal governance and relevant regulatory expectations.

Key Requirements

•Bachelor’s degree in Computer Science/Engineering (or related) with basic English communication.
•3+ years of hands-on software engineering experience, proficient in Python or Java or Golang, and familiarity with at least one major cloud (AWS/Azure/GCP); ability to deploy and operate services in production (Docker/Kubernetes preferred).
•1+ years building and shipping GenAI/LLM applications with knowledge of agentic workflows and tool/function calling (multi-agent systems a plus).
•Strong problem-solving skills and ability to collaborate effectively with technical and non-technical stakeholders.
•Practical RAG experience (retrieval, chunking, embeddings, vector databases such as Milvus/FAISS/Elastic/Pinecone).

Experience:3+ yearsFintechGenAIAI platformBanking

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadershipTeamwork

Languages:English

Tech Stack:PythonJavaGolangAWSAzureGCPDockerKubernetesLangChainLangGraphMilvusFAISSElasticPinecone

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

3 weeks ago

Associate Director, Software Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Shenzhen

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Director level

Key Responsibilities

•Partner with cross-functional teams to define, build and roll out a scalable Generative AI agent platform for priority banking use cases from pilot to production.
•Own the end-to-end platform engineering: design and implement the agent runtime, orchestration, tool/function calling, prompt and workflow management, memory/state handling, and integration patterns—leveraging frameworks such as LangChain/LangGraph where appropriate.
•Establish platform reliability and quality by building in evaluation and testing (offline/online), guardrails, observability (logs/traces/metrics), and clear SLOs/SLAs to ensure accuracy.
•Continuously monitor and optimise platform performance in production, including model selection, prompt/agent tuning, retrieval quality, caching, throughput, and resilience; drive root-cause analysis and preventative improvements.
•Embed security, privacy and compliance by design: ensure controls for data handling, access management, encryption, auditability, model risk considerations, and safe tool use; align to internal governance and relevant regulatory expectations.

Key Requirements

•Bachelor’s degree in Computer Science/Engineering (or related) with basic English communication.
•3+ years of hands-on software engineering experience, proficient in Python or Java or Golang, and familiarity with at least one major cloud (AWS/Azure/GCP); ability to deploy and operate services in production (Docker/Kubernetes preferred).
•1+ years building and shipping GenAI/LLM applications with knowledge of agentic workflows and tool/function calling (multi-agent systems a plus).
•Strong problem-solving skills and ability to collaborate effectively with technical and non-technical stakeholders.
•Practical RAG experience (retrieval, chunking, embeddings, vector databases such as Milvus/FAISS/Elastic/Pinecone).

Experience:3+ yearsFintechGenAIAI platformBanking

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadershipTeamwork

Languages:English

Tech Stack:PythonJavaGolangAWSAzureGCPDockerKubernetesLangChainLangGraphMilvusFAISSElasticPinecone

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn