Virtual Inbound Revenue Specialist - Care

NRG Energy
Utah
Workplace: RemoteFull timeUSD 18.5+ hourlyFunction: SalesSkills: ["Customer-focused","Active listening","Goal orientation","Adaptability","Problem solving","Strong communication","Resilience","Coachability"]

Help inbound customers maximize their Vivint Smart Home experience by building rapport, discovering needs, and recommending the right products, services, and upgrades. You’ll answer calls, handle objections, and meet consultative sales performance goals while supporting customers through moves and ensuring a seamless setup. Work with training and coaching to grow your sales expertise in a fast-paced inbound revenue team, with strong earning potential through hourly pay plus uncapped commission.

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NRG Energy
NRG Energy
14 hours ago

Virtual Inbound Revenue Specialist - Care

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Help inbound customers maximize their Vivint Smart Home experience by building rapport, discovering needs, and recommending the right products, services, and upgrades. You’ll answer calls, handle objections, and meet consultative sales performance goals while supporting customers through moves and ensuring a seamless setup. Work with training and coaching to grow your sales expertise in a fast-paced inbound revenue team, with strong earning potential through hourly pay plus uncapped commission.
Location: Utah
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer inbound customer calls and build rapport through exceptional service.
  • •Understand customer needs using active listening and thoughtful discovery, then educate on products, services, promotions, and solutions.
  • •Recommend upgrades, add-on products, and service enhancements that provide additional value.
  • •Support customers throughout their move to ensure a seamless transition and correct smart home setup.
  • •Navigate multiple systems and tools, handle objections, and meet individual sales and performance goals using a consultative approach.

Pay and Benefits

Salary: USD 18.5 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •Must be at least 18 years old.
  • •Obtain a Burglar Alarm License (provided and paid by Vivint).
  • •Type at 40 WPM.
  • •Cannot reside in CA, CT, DC, ME, or WA.
  • •Work from home with a quiet/private setup and Windows 10+ computer (10+ years old not older than 5–7 years), 16GB RAM, wired ethernet, required internet speed, USB wired headset, USB wired mouse, and dual monitors.
Skills:Customer-focusedActive listeningGoal orientationAdaptabilityProblem solvingStrong communicationResilienceCoachability
Licenses:Burglar Alarm License
Certifications:Burglar Alarm License
Tech Stack:Windows 10

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn