Aon

4 weeks ago

Claims Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Join Aon’s Health & Benefits team as a Claims Advocate, supporting Life Insurance claims within Health & Benefits. You’ll triage, guide, and advocate for claimants across Group Salary Continuance, working with Client Directors and Executives in a hybrid Sydney/Melbourne setup, delivering data-driven, client-focused outcomes.

Location: Sydney

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Key Responsibilities

•Provide advocacy and support services for a portfolio of Health & Benefits claims (predominantly Group Salary Continuance insurance).
•Assist individuals with the initial claims triage and assistance navigating the claims process; support claimants throughout the claims process.
•Attend claims meetings with insurers and ensure appropriate claim and rehabilitation strategies are in place.
•Respond to client queries both email and by phone; ensure the system and client data is accurately saved and maintained.
•Broaden your insurance knowledge by working closely with our team experts within the Health & Benefits team; undertake ad-hoc projects when required.

Key Requirements

•Previous experience in Group Life insurance for a Life insurer and/or consultant/broker or similar organisation.
•Superior levels of accuracy and attention to detail.
•Ability to manage multiple client engagements across a diverse range of clients and stakeholders.
•Proficient computer skills (Microsoft Office suite, in-house designed databases).
•Superior time management and organisation skills with an ability to handle competing tasks.

Experience:Health & benefitsLife insurance

Skills:CommunicationOrganizationProblem-solving

Languages:English

Tech Stack:Microsoft OfficeDatabases

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Aon