Inside Sales Representative

Ferguson
United States
Workplace: RemoteFull timeUSD 18.71 - 29.92Function: Sales0Skills: ["Customer-focused","Upselling","Decision-making","Fast-paced execution","Relationship building"]

Support sales associates by identifying the best products and solutions for customer needs. Provide personalized customer service through timely quotations and accurate sales orders, and coordinate deliveries on behalf of customers. Answer sales calls, resolve customer questions and concerns, and use a CRM system and phone system effectively. Build customer relationships and grow product knowledge and processes from the ground up.

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FursaFursa
Ferguson
Ferguson
1 week ago

Inside Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support sales associates by identifying the best products and solutions for customer needs. Provide personalized customer service through timely quotations and accurate sales orders, and coordinate deliveries on behalf of customers. Answer sales calls, resolve customer questions and concerns, and use a CRM system and phone system effectively. Build customer relationships and grow product knowledge and processes from the ground up.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with sales associates to support customer needs by determining best products and solutions.
  • •Deliver personalized customer service with timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls, providing general information and resolving customer concerns or questions.
  • •Use the CRM system and phone system effectively.

Pay and Benefits

Salary: USD 18.71 - 29.92
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •0-3 years of sales and/or customer service experience preferred.
  • •Strong sales skills, including the ability to upsell.
  • •Respond quickly to customer needs and make decisions in a timely manner.
  • •Comfort working in a fast-paced environment with follow-through on commitments.
  • •General digital literacy, including Microsoft Office, and ability to learn product knowledge and processes.
Experience:0SalesCustomer servicePlumbingHVACTrades
Skills:Customer-focusedUpsellingDecision-makingFast-paced executionRelationship building
Tech Stack:CRMPhone systemMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn