Assistant Manager-Facilities Management Soft Services

Transguard Group
Dubai
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Leadership","Customer service","Problem-solving","Project management","Continuous improvement"]

Lead daily operations for soft services within the Total Facilities Management team, ensuring high cleanliness service levels for client and customer groups. Manage budgets and cleaning supply inventories, handle customer complaints, and conduct regular facility inspections. Support the Account Manager with daily cleaning schedules, supervise and train cleaning staff, close PPM/SR activities to target times, and maintain required records while ensuring health and safety compliance and continuous improvement.

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FursaFursa
Transguard Group
Transguard Group
1 day ago

Assistant Manager-Facilities Management Soft Services

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead daily operations for soft services within the Total Facilities Management team, ensuring high cleanliness service levels for client and customer groups. Manage budgets and cleaning supply inventories, handle customer complaints, and conduct regular facility inspections. Support the Account Manager with daily cleaning schedules, supervise and train cleaning staff, close PPM/SR activities to target times, and maintain required records while ensuring health and safety compliance and continuous improvement.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Manage and support soft services division operations on a daily basis to maintain expected cleanliness service levels.
  • •Assist in budgeting and cost optimization for cleaning operations, including monitoring supplies and equipment inventory.
  • •Handle and resolve customer complaints/concerns about cleanliness and conduct regular facility inspections to identify improvements and implement corrective actions.
  • •Assist the Account Manager in planning and organizing daily cleaning schedules, ensuring optimal coverage and resource allocation.
  • •Supervise and train the cleaning team, ensure PPM and SR are closed by target times, maintain cleaning records/documentation, and ensure health & safety compliance.

Key Requirements

  • •7+ years in facility management in a managerial position
  • •2+ years in mall management in a managerial position
  • •Bachelor’s degree (or equivalent) in facilities management and BICSc training certificate
  • •Strong knowledge of heavy-duty cleaning machines and cleaning chemicals
  • •Proven project management skills and experience with continuous improvement projects (commercial and contract awareness)
Experience:7+ yearsFacility managementMall managementContinuous improvement
Education:Bachelor's in Facilities management
Skills:LeadershipCustomer serviceProblem-solvingProject managementContinuous improvement
Certifications:BICSc

Company Brief

Transguard Group
Provides integrated business support services including facilities management, security, aviation, cash services, and workforce solutions. Transguard serves clients across the UAE with large-scale outsourced operations and on-site service delivery.
Industry: Facility Management
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2001
WebsiteLinkedIn