Financial Relationship Banker - Memphis Southwind

Huntington Bancshares
Memphis
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Sales","Relationship building","Communication","Technology readiness"]

Build and grow consumer and business customer relationships in a branch banking environment. Proactively identify customers’ financial goals and needs, recommend deposit, loan, and related banking products, and resolve customer issues. Use pre-set appointments, referral sources, and follow-up processes to increase retention and deepen relationships. Educate customers on bank technology (online, mobile, and ATM) while maintaining knowledge of products, policies, and required compliance procedures.

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Huntington Bancshares
Huntington Bancshares
23 hours ago

Financial Relationship Banker - Memphis Southwind

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Last checked: 23 hours agoStatus: Live

Job Summary

Build and grow consumer and business customer relationships in a branch banking environment. Proactively identify customers’ financial goals and needs, recommend deposit, loan, and related banking products, and resolve customer issues. Use pre-set appointments, referral sources, and follow-up processes to increase retention and deepen relationships. Educate customers on bank technology (online, mobile, and ATM) while maintaining knowledge of products, policies, and required compliance procedures.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Retain and grow consumer and business customer relationships by proactively identifying goals and needs and recommending appropriate banking products.
  • •Use pre-set appointments, Centers of Influence, disciplined sales process, follow-up program, and referrals to grow relationships.
  • •Educate and refer customers to other bank areas to deepen relationships and build internal partnerships.
  • •Educate customers on optimizing their use of bank technology (online, mobile, and ATM banking) and adhere to operational, security, risk, and regulatory policies.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service and sales in banking/financial services or goal-driven retail sales, business-to-business sales, or military service in a related role.
  • •Provide excellent customer service and effectively resolve customer issues.
  • •Proactively grow customer relationships through a disciplined sales process, pre-set appointments, and follow-up/referral sourcing.
  • •Maintain knowledge of all products, services, technology, and policies.
  • •Be prepared for additional background check requirements, including fingerprinting under NMLS regulations.
Experience:BankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship buildingCommunicationTechnology readiness
Tech Stack:Mobile bankingOnline bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn