Service Advisor - Roswell , GA

Provide customer-facing support across the full service process by greeting clients, consulting with technicians, documenting concerns for diagnosis and repair, and explaining service options, timelines, and costs. Manage vehicle handoffs by tracking repairs and acting as a final quality check before return. Handle inspections, work order updates, warranty claim issues, service authorization and invoicing (including DocuSign), and maintain CSI KPI performance in a fast-paced automotive environment.