Sales Operations Manager (Starlink Channel Sales)

SpaceX
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Data-driven mindset","Process documentation","Cross-functional alignment"]

Own the operational systems, processes, and data that scale Starlink’s reseller channel. Manage reseller portal onboarding and tiering workflows, design co-sell registration and quarterly KYC/pipeline reporting collection, and turn channel data into clean CRM records, dashboards, and workflows. Partner cross-functionally across Channel Sales, Sales Operations, Legal, Finance, Compliance, and engineering to enforce service levels, define success metrics, and remove friction between direct and indirect sales motions.

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FursaFursa
SpaceX
SpaceX
1 month ago

Sales Operations Manager (Starlink Channel Sales)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the operational systems, processes, and data that scale Starlink’s reseller channel. Manage reseller portal onboarding and tiering workflows, design co-sell registration and quarterly KYC/pipeline reporting collection, and turn channel data into clean CRM records, dashboards, and workflows. Partner cross-functionally across Channel Sales, Sales Operations, Legal, Finance, Compliance, and engineering to enforce service levels, define success metrics, and remove friction between direct and indirect sales motions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own reseller portal onboarding operations, tiering workflows, and clean reseller data across CRM and reseller systems.
  • •Design and operate co-sell registration within tiering approval to ensure required information is captured before approval.
  • •Build and run the quarterly channel data collection process for KYC and pipeline reporting; define submission, validation, storage, and reporting use with cross-functional teams.
  • •Partner with Channel Sales on reseller performance using data, reporting, scorecards, and operational insights.
  • •Define and enforce service levels for onboarding, co-sell registration, quarterly submissions, and handoffs; establish and optimize channel operations success metrics.

Key Requirements

  • •Bachelor’s degree
  • •5+ years of experience in channel operations, reseller operations, sales operations, revenue operations, or a related go-to-market function
  • •1+ years owning reseller or channel operational processes such as portal onboarding, registration workflows, PRM/portal operations, or channel data/reporting
  • •Experience designing or operating registration/tiering workflows and collecting KYC (or equivalent compliance information) from resellers
  • •Strong CRM discipline (HubSpot or Salesforce) and experience operating reseller portals or PRM platforms
Experience:5+ yearsSatellite connectivityTelecomSaaSTechnologyHardware
Education:Bachelor's
Skills:CommunicationData-driven mindsetProcess documentationCross-functional alignment
Languages:English
Tech Stack:HubSpotSalesforceCRMKYCPRMDashboardsPortal onboardingReseller portal

Eligibility

Nationality:US National

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
Glassdoor
Glassdoor: 4.2
WebsiteLinkedIn