Retail - Store Advisor(Parkside SHA)

On Holding
Shanghai, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Hospitality","Interpersonal","Initiative","Teamwork"]

Lead and mentor a store team in Shanghai, delivering exceptional customer service while embodying On’s values. Manage up to 7 Store Advisors, ensure premium store visuals, maintain product knowledge, support inventory and order flow, and collaborate with the DTC retail leadership to deliver a WOW retail experience at the Shanghai Parkside location.

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On Holding
On Holding
1 year ago

Retail - Store Advisor(Parkside SHA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead and mentor a store team in Shanghai, delivering exceptional customer service while embodying On’s values. Manage up to 7 Store Advisors, ensure premium store visuals, maintain product knowledge, support inventory and order flow, and collaborate with the DTC retail leadership to deliver a WOW retail experience at the Shanghai Parkside location.
Location: Shanghai, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Lead and mentor a team of up to 7 Store Advisors with a customer-focused approach within daily work.
  • •Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product.
  • •Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories).
  • •Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness.
  • •Help maintain the visual standards in the store to deliver a premium experience.

Key Requirements

  • •3+ years of experience in a retail environment
  • •+1 year in a supervisory role or team lead
  • •Strong communication, hospitality and interpersonal skills
  • •Ability to take initiative and work both independently and as part of a team
  • •Eye for maintaining outstanding store condition and visual merchandising standards
Experience:3+ yearsRetailRunningFashionSports
Skills:CommunicationHospitalityInterpersonalInitiativeTeamwork
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn