Chef d'équipe des operations (Laval, QC, CA, H7T 1C8)

Sephora
Laval
Workplace: OnsiteFull timeCAD 21.1 - 26.4 hourlyFunction: Hospitality & Food ServiceExperience: 1-3 yearsSkills: ["Customer service","Leadership","Communication","Team management","Time management"]

Leading the store’s operations, this role oversees all aspects of Sephora Laval’s shop floor, including staffing, stock control, visual merchandising, procurement, and performance management to ensure exceptional customer service and operational excellence.

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Sephora
Sephora
4 months ago

Chef d'équipe des operations (Laval, QC, CA, H7T 1C8)

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Last checked: 18 hours agoStatus: Live

Job Summary

Leading the store’s operations, this role oversees all aspects of Sephora Laval’s shop floor, including staffing, stock control, visual merchandising, procurement, and performance management to ensure exceptional customer service and operational excellence.
Location: Laval
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Lead store exploitation activities to ensure operational excellence in line with company standards
  • •Manage store stocks including shipping, receiving, merchandise returns, cycle counts and process compliance within deadlines
  • •Oversee visual merchandising and ensure on-scene visuals and cleanliness teams comply with standards and are properly coached
  • •Manage procurement to maintain budget and ensure appropriate displays, testers and samples are available
  • •Participate in performance management for the exploitation team and provide timely feedback for improvements

Pay and Benefits

Salary: CAD 21.1 - 26.4 hourly

Key Requirements

  • •1-3 years of experience in a similar retail role in a store of equivalent volume or equivalent internal experience
  • •proven ability to influence peers and drive traction
  • •excellent store operations skills
  • •strong time management and problem-solving abilities
Experience:1-3 yearsRetail
Skills:Customer serviceLeadershipCommunicationTeam managementTime management
Languages:French

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn