Consultant, Customer Information Management Activation and Enablement

Nationwide
Columbus, United States
Workplace: RemoteFull timeUSD 108,000 - 162,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 5+ yearsSkills: ["Communication","Relationship-building","Collaboration","Problem-solving","Project management"]

Own customer information capabilities across analytical and operational delivery, translating business objectives into audience and data requirements for personalized communications. Lead projects from scoping through implementation, defining business rules and information requirements to support customer matching, preferences, profiles, interactions, and governance. Design data solutions that power email, paid media, and direct mail, collaborate with stakeholders and SMEs, and drive continuous improvement in data, tools, processes, and adoption.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Nationwide
Nationwide
11 hours ago

Consultant, Customer Information Management Activation and Enablement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own customer information capabilities across analytical and operational delivery, translating business objectives into audience and data requirements for personalized communications. Lead projects from scoping through implementation, defining business rules and information requirements to support customer matching, preferences, profiles, interactions, and governance. Design data solutions that power email, paid media, and direct mail, collaborate with stakeholders and SMEs, and drive continuous improvement in data, tools, processes, and adoption.
Location: Columbus, United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Manage projects to deliver analytic and operational capabilities and solutions for customer information capabilities.
  • •Lead development of business processes and system functional, non-functional, and information requirements.
  • •Coordinate business subject matter experts and run business alignment/scoping sessions to document objectives, expectations, and assumptions.
  • •Plan and coordinate business implementation, conduct post-implementation checkpoints, and ensure appropriate communication and documentation.
  • •Establish and support business rules, implementation strategy, and data governance for customer matching, preferences, profile, interactions, contact points, householding, and marketing campaigns.

Pay and Benefits

Salary: USD 108,000 - 162,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid Leave401kPensionPaid Holidays

Key Requirements

  • •Typically 5+ years of experience in data warehousing, statistical analysis, and marketing/customer data models and queries.
  • •Detailed experience working with large customer/prospect databases and using product, geographic, and demographic data to identify trends and opportunities.
  • •Expert knowledge of computer-based analytical tools and advanced knowledge of spreadsheet, business intelligence, and database warehousing applications.
  • •Excellent problem solving, analytical, research, and quantitative analysis skills, with strong verbal and written communication.
  • •Proficiency developing ad hoc queries using SQL.
Experience:5+ yearsData warehousingMarketing analyticsCustomer dataBusiness intelligence
Skills:CommunicationRelationship-buildingCollaborationProblem-solvingProject management
Tech Stack:SQLSpreadsheetsBusiness intelligenceData warehousing

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Nationwide
Nationwide is a mutual insurance and financial services company offering auto, home, life insurance, retirement planning, investments, and banking products for individuals and businesses across the United States.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Columbus, United States
Founded: 1926
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn