Senior Copywriter, Customer & Brand Partnerships Creative

Salesforce
Chicago, Seattle
Workplace: OnsiteFull timeUSD 143,400 - 216,900 annuallyFunction: Business Development & PartnershipsExperience: 7-10 yearsSkills: ["Editorial judgment","Strategic thinking","Collaboration","Proactive problem-solving","Empathy"]

Lead copy development for customer marketing and brand partnership creative, shaping narratives across long-form stories, campaign and activation copy, editorial, digital, social, and experiential touchpoints. Interview customers to translate complex outcomes into compelling, human stories. Serve as a senior copy voice across cross-functional teams, uphold Salesforce brand voice, drive early creative concepting, and manage multiple workstreams in a fast-paced environment.

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FursaFursa
Salesforce
Salesforce
3 days ago

Senior Copywriter, Customer & Brand Partnerships Creative

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Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead copy development for customer marketing and brand partnership creative, shaping narratives across long-form stories, campaign and activation copy, editorial, digital, social, and experiential touchpoints. Interview customers to translate complex outcomes into compelling, human stories. Serve as a senior copy voice across cross-functional teams, uphold Salesforce brand voice, drive early creative concepting, and manage multiple workstreams in a fast-paced environment.
Location: Chicago, Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Lead copy development for customer stories, campaign copy, co-branded activations, editorial content, digital/social, and experiential touchpoints.
  • •Maintain narrative coherence across complex multi-format programs so all copy ladders up to a unified, emotionally impactful story.
  • •Interview customers and distill outcomes into human, compelling narratives aligned with strategy.
  • •Act as a senior creative copy lead on cross-functional teams from brief through delivery with creative directors, designers, strategists, and brand partnership managers.
  • •Drive concepting and ideation, uphold Salesforce brand voice and tone, and manage multiple concurrent workstreams to meet deadlines.

Pay and Benefits

Salary: USD 143,400 - 216,900 annually
Perks:Health InsuranceDentalVisionParental LeaveLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •7–10 years of copywriting experience across brand, customer marketing, integrated campaigns, or editorial contexts.
  • •A portfolio showing narrative range and strategic depth across multiple touchpoints.
  • •Ability to make complex technology or B2B subject matter feel simple, human, and compelling, including customer or case study content.
  • •Deep understanding of brand voice—how to apply, protect, and evolve it across formats and partnership contexts.
  • •Experience leading copy with cross-functional creative teams and collaborating with designers, strategists, and senior stakeholders.
Experience:7-10 yearsB2BCustomer marketingBrand partnershipsEditorialIntegrated campaigns
Skills:Editorial judgmentStrategic thinkingCollaborationProactive problem-solvingEmpathy

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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