Hearing Wellness Advisor- Bromborough/ Ellsemere Port

Sonova
United Kingdom
Workplace: OnsiteFull timeGBP 26,500 - 26,500 annuallyFunction: Healthcare (Clinical, Medical, Wellness)Education: high_schoolSkills: ["Customer focus","Communication","Organisational skills","Attention to detail","Consultative customer support"]

Support customers throughout their hearing journey in a hands-on clinic role at Boots Hearingcare. You’ll be the first point of contact, perform hearing screenings and pre-clinic checks, support hearing aid maintenance and troubleshooting, assist Audiologists with clinic flow, and accurately manage admin and customer records. Enjoy structured training at the Boots Hearingcare Academy and a clear progression pathway toward QHAD and an Audiologist career.

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FursaFursa
Sonova
Sonova
1 day ago

Hearing Wellness Advisor- Bromborough/ Ellsemere Port

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support customers throughout their hearing journey in a hands-on clinic role at Boots Hearingcare. You’ll be the first point of contact, perform hearing screenings and pre-clinic checks, support hearing aid maintenance and troubleshooting, assist Audiologists with clinic flow, and accurately manage admin and customer records. Enjoy structured training at the Boots Hearingcare Academy and a clear progression pathway toward QHAD and an Audiologist career.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Entry level

Key Responsibilities

  • •Provide a warm, professional welcome as the first point of contact for customers
  • •Carry out hearing screenings and pre-clinic checks
  • •Support hearing aid maintenance, aftercare, and troubleshooting
  • •Assist Audiologists with clinic flow and customer preparation
  • •Manage administration, appointments, and customer records accurately

Pay and Benefits

Salary: GBP 26,500 annually
Perks:Annual BonusPensionLife AssuranceDiscount CardHearing AidsFlu VaccinationWellness StipendPaid Leave

Key Requirements

  • •GCSEs (or equivalent) Grade C/5 or above in Maths, English, and Science (to support future QHAD entry)
  • •Strong performance with a strong customer focus
  • •Ability to balance academic study with clinical practice
  • •Confidence working with customers in a consultative environment
  • •Excellent communication, organisational skills, and attention to detail
Education:High School
Skills:Customer focusCommunicationOrganisational skillsAttention to detailConsultative customer support

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website