IT Support Specialist at 1st Line Employee IT Support

SEB
Vilnius
Workplace: HybridFull timeEUR 1,800 - 2,100 monthlyFunction: Customer Support (Service Desk)Skills: ["Teamwork","Helping others","Prioritization","Multitasking","Customer service"]

Join SEB’s Employee IT Support team within Digital Workplace to be the single point of contact for 1st line IT support across SEB Group employees in 20 countries. You’ll help colleagues by resolving their daily IT issues, collaborating with a growing team of IT professionals, and using effective, modern support practices to keep services running smoothly.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
SEB
SEB
1 day ago

IT Support Specialist at 1st Line Employee IT Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join SEB’s Employee IT Support team within Digital Workplace to be the single point of contact for 1st line IT support across SEB Group employees in 20 countries. You’ll help colleagues by resolving their daily IT issues, collaborating with a growing team of IT professionals, and using effective, modern support practices to keep services running smoothly.
Location: Vilnius
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide 1st line employee IT support as a single point of contact for SEB Group employees
  • •Resolve employees’ daily IT issues
  • •Support and assist employees with day-to-day technology problems
  • •Work within the Digital Workplace Employee IT support team
  • •Collaborate with friendly IT professionals to expand and improve support services

Pay and Benefits

Salary: EUR 1,800 - 2,100 monthly
Perks:Remote Work

Key Requirements

  • •Excellent English language skills
  • •A strong ability to work effectively in a team
  • •A genuine enjoyment in helping others
  • •The ability to prioritize and multitask efficiently
  • •Sophisticated customer service management skills and experience (highly appreciated)
Skills:TeamworkHelping othersPrioritizationMultitaskingCustomer service
Languages:English

Company Brief

SEB
SEB (Skandinaviska Enskilda Banken) is a leading Nordic financial group offering corporate and institutional banking, wealth management, private banking, and asset management services to businesses and private customers across the Nordic and Baltic regions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 1856
WebsiteLinkedIn