Senior Engineer- Technical Support

Roads and Transport Authority
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 6+ yearsEducation: bachelorsSkills: ["Internal coordination","Presentation design","Executive reporting","Process mapping","Stakeholder alignment"]

Support the monitoring of strategic plan execution by collecting, analyzing, and reporting project information, risks, performance gaps, and technical implementation challenges. Maintain project dashboards, databases, and tracking tools, and prepare monthly and ad-hoc status and performance reports. Coordinate committee activities and follow-ups with relevant departments, review project documents and deliverables, and recommend improvements to technical review and governance processes.

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Roads and Transport Authority
Roads and Transport Authority
8 months ago

Senior Engineer- Technical Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Closed

Job Summary

Support the monitoring of strategic plan execution by collecting, analyzing, and reporting project information, risks, performance gaps, and technical implementation challenges. Maintain project dashboards, databases, and tracking tools, and prepare monthly and ad-hoc status and performance reports. Coordinate committee activities and follow-ups with relevant departments, review project documents and deliverables, and recommend improvements to technical review and governance processes.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Sr. Manager level

Key Responsibilities

  • •Collect, analyze, and report project information to support strategic plan execution and performance indicators.
  • •Identify project risks, performance gaps, and implementation challenges; escalate findings to management.
  • •Maintain project dashboards, performance and technical reports, and project tracking tools with accurate records and traceability.
  • •Monitor implementation progress against approved plans and report deviations, including monthly and ad-hoc project status reporting.
  • •Coordinate committee activities and follow-ups across concerned departments, and support reviews of project documents, deliverables, and audit/technical findings.

Key Requirements

  • •6+ years of experience (8+ years if you have a Bachelor’s degree) in a related field.
  • •Strong core competencies in data analysis and reporting for project performance.
  • •Applying engineering principles to support technical monitoring and assurance.
  • •Coordinate effectively across internal sectors and stakeholders to align requirements and updates.
  • •Create executive-ready presentations and structured reports based on process mapping and optimization.
Experience:6+ years
Education:Bachelor's
Skills:Internal coordinationPresentation designExecutive reportingProcess mappingStakeholder alignment

Eligibility

Nationality:UAE National

Company Brief

Roads and Transport Authority
The Roads and Transport Authority (RTA) of Dubai plans, supervises and regulates roads, public transport, traffic systems and licensing. It develops and operates metro, tram, buses, taxis, road infrastructure and smart mobility initiatives across Dubai.
Industry: Public Transport Operators
Company Size: Enterprise (1,001+ employees)
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2005
WebsiteLinkedIn