Client Advisor, Istanbul (Istanbul, TR)

Prada Group
Istanbul
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Teamwork","Self-motivation","Problem-solving","Resilience","Result-driven"]

Serve as a brand ambassador for luxury clients, guiding them into the brand world while providing an extraordinary in-store experience. Center the customer, follow client journey standards, capture client data in the company CRM, and embrace an omni-channel mindset. Proactively cross-sell across departments to meet sales targets and KPIs, stay current on fashion trends and competitors, support visual merchandising and shop-floor standards, and help prevent product thefts.

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FursaFursa
Prada Group
Prada Group
1 month ago

Client Advisor, Istanbul (Istanbul, TR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as a brand ambassador for luxury clients, guiding them into the brand world while providing an extraordinary in-store experience. Center the customer, follow client journey standards, capture client data in the company CRM, and embrace an omni-channel mindset. Proactively cross-sell across departments to meet sales targets and KPIs, stay current on fashion trends and competitors, support visual merchandising and shop-floor standards, and help prevent product thefts.
Location: Istanbul
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Place the customer at the center by creating a welcoming environment and meeting every need and request according to the client journey ceremony.
  • •Capture customer data into the company CRM to maintain and develop relationships and create future opportunities.
  • •Embrace and promote an omni-channel mindset, working as a team player with open and constructive communication.
  • •Welcome and serve customers with an excellent in-store experience; proactively cross-sell to maximize sales opportunities and achieve sales targets and KPIs.
  • •Maintain shop-floor and visual display standards, comply with operational guidelines and stock procedures, handle customer complaints with the line manager when needed, and help prevent product thefts.

Key Requirements

  • •Passion for selling and stores.
  • •Curiosity and interest in luxury/fashion, art and design.
  • •Experience building long-lasting relationships with clients.
  • •Ability to work in a team as well as alone.
  • •Excellent communication and interpersonal skills.
Experience:LuxuryFashionArtDesign
Skills:CommunicationInterpersonal skillsTeamworkSelf-motivationProblem-solvingResilienceResult-driven
Languages:English
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn