Prada Group

4 days ago

Client Advisor, Istanbul (Istanbul, TR)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a brand ambassador for luxury clients, guiding them into the brand world while providing an extraordinary in-store experience. Center the customer, follow client journey standards, capture client data in the company CRM, and embrace an omni-channel mindset. Proactively cross-sell across departments to meet sales targets and KPIs, stay current on fashion trends and competitors, support visual merchandising and shop-floor standards, and help prevent product thefts.

Location: Istanbul

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Place the customer at the center by creating a welcoming environment and meeting every need and request according to the client journey ceremony.
•Capture customer data into the company CRM to maintain and develop relationships and create future opportunities.
•Embrace and promote an omni-channel mindset, working as a team player with open and constructive communication.
•Welcome and serve customers with an excellent in-store experience; proactively cross-sell to maximize sales opportunities and achieve sales targets and KPIs.
•Maintain shop-floor and visual display standards, comply with operational guidelines and stock procedures, handle customer complaints with the line manager when needed, and help prevent product thefts.

Key Requirements

•Passion for selling and stores.
•Curiosity and interest in luxury/fashion, art and design.
•Experience building long-lasting relationships with clients.
•Ability to work in a team as well as alone.
•Excellent communication and interpersonal skills.

Experience:LuxuryFashionArtDesign

Skills:CommunicationInterpersonal skillsTeamworkSelf-motivationProblem-solvingResilienceResult-driven

Languages:English

Tech Stack:CRM

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

4 days ago

Client Advisor, Istanbul (Istanbul, TR)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Istanbul

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Place the customer at the center by creating a welcoming environment and meeting every need and request according to the client journey ceremony.
•Capture customer data into the company CRM to maintain and develop relationships and create future opportunities.
•Embrace and promote an omni-channel mindset, working as a team player with open and constructive communication.
•Welcome and serve customers with an excellent in-store experience; proactively cross-sell to maximize sales opportunities and achieve sales targets and KPIs.
•Maintain shop-floor and visual display standards, comply with operational guidelines and stock procedures, handle customer complaints with the line manager when needed, and help prevent product thefts.

Key Requirements

•Passion for selling and stores.
•Curiosity and interest in luxury/fashion, art and design.
•Experience building long-lasting relationships with clients.
•Ability to work in a team as well as alone.
•Excellent communication and interpersonal skills.

Experience:LuxuryFashionArtDesign

Skills:CommunicationInterpersonal skillsTeamworkSelf-motivationProblem-solvingResilienceResult-driven

Languages:English

Tech Stack:CRM

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn