Junior Field Services & Customer Support Engineer

Motorola Solutions
Berlin
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Teamwork","Communication","Problem-solving"]

The Junior Field Services & Customer Support Engineer role focuses on commissioning, repairing, maintaining, and upgrading Motorola radio systems in Germany and later other European countries. You’ll provide technical on-site and post-installation support, handle on-call duties, produce reports, and assist large projects while collaborating with internal teams. This entry-level position includes hands-on training, home-office options in Germany, and opportunities for development and career growth.

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Motorola Solutions
Motorola Solutions
6 months ago

Junior Field Services & Customer Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

The Junior Field Services & Customer Support Engineer role focuses on commissioning, repairing, maintaining, and upgrading Motorola radio systems in Germany and later other European countries. You’ll provide technical on-site and post-installation support, handle on-call duties, produce reports, and assist large projects while collaborating with internal teams. This entry-level position includes hands-on training, home-office options in Germany, and opportunities for development and career growth.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Independent commissioning, repair, maintenance and upgrade of Motorola radio systems in Germany and later also in other European countries
  • •Responsibility for the technical support of our customers after the commissioning of our complex communication systems
  • •The support of authorities and organizations with security-relevant tasks, energy supply companies, factories for industrial and chemical production, public transport companies and airport organizations as well as the German armed forces
  • •Takeover of on-call duties within the department
  • •Creation of reports, statistics and presentations; independent processing of operational matters within established methods and procedures
Travel: Extensive travel

Pay and Benefits

Perks:Home OfficeCompany CarTraining

Key Requirements

  • •Eligible to live and work in Germany (security clearance required); German citizenship and/or five years’ residency are must-have requirements
  • •Completed technical training or degree in Telecommunications/IT (or a comparable qualification)
  • •Good knowledge of the IP network architecture and its components
  • •Ability to work independently on complex technical tasks and in a team
  • •Willingness to travel for several days in Germany and abroad (Europe) and Class B driving license
Experience:Public Safety
Education:Bachelor's
Skills:TeamworkCommunicationProblem-solving
Licenses:Class B driving license
Languages:GermanEnglish
Tech Stack:IP networkTelecommunicationsIT

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Security Clearance

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
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