TikTok Commerce Account Manager - Consumables
São Paulo
Full timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Negotiation","Analytical thinking","Customer service orientation","Cross-functional collaboration"]Own relationships with top Brazilian business partners for the consumables category, launching and growing partner activity through deal negotiation and ongoing collaboration. Drive partner exposure by leveraging creators and supporting new initiatives aligned to short- and long-term plans. Monitor partner service quality (cancellation/returns, reviews) to improve conversion and satisfaction, while using data to identify pain points and prioritize solutions. Fluent English/Portuguese and strong communication are required.

