Associate, Strategy & Operations: In-Store Merchant Success

DoorDash US
Atlanta
Workplace: OnsiteFull timeUSD 79,600 - 117,000 annuallyFunction: Strategy & Corporate DevelopmentSkills: ["Communication","Cross-functional collaboration","Project leadership","Strategic planning","Data-driven decision making"]

Partner with in-store merchant partners day to day to drive success for In Store Rewards. Build and maintain merchant-facing and internal reporting on performance and health, guide merchants through onboarding, and scope/run experiments to increase activation and incremental volume. Translate results into actionable insights while collaborating with Product, Engineering, Operations, and Sales to scale the in-store experience and grow merchant engagement.

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FursaFursa
DoorDash US
DoorDash US
17 hours ago

Associate, Strategy & Operations: In-Store Merchant Success

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Partner with in-store merchant partners day to day to drive success for In Store Rewards. Build and maintain merchant-facing and internal reporting on performance and health, guide merchants through onboarding, and scope/run experiments to increase activation and incremental volume. Translate results into actionable insights while collaborating with Product, Engineering, Operations, and Sales to scale the in-store experience and grow merchant engagement.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development

Key Responsibilities

  • •Act as the merchant’s day-to-day partner to ensure success for In Store Rewards.
  • •Build and maintain merchant-facing and internal reporting to track performance and health.
  • •Guide new merchants through onboarding so they ramp quickly.
  • •Scope, run, and analyze tests and experiments to drive incremental volume and optimization.
  • •Partner with Product, Engineering, Operations, and Sales to keep merchants engaged and growing.

Pay and Benefits

Salary: USD 79,600 - 117,000 annually
Perks:401kPaid ParentalHealth InsuranceDentalVision

Key Requirements

  • •Experience operating as a merchant-facing account manager or strategy & operations generalist, owning reporting, onboarding, and experimentation end to end.
  • •Track record of achieving tangible outcomes and moving key metrics.
  • •Experience leading projects and working cross-functionally while motivating people across varied responsibilities.
  • •Ability to translate high-level goals into actionable plans and tasks.
  • •Excellent Excel skills (complex functions); SQL knowledge is a bonus.
Skills:CommunicationCross-functional collaborationProject leadershipStrategic planningData-driven decision making
Tech Stack:ExcelSQLReportingModels

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn