Customer Care Representative (UAE National )

Al Tayer Group
Ras Al Khaimah
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service skills","Communication","Pleasant personality","Customer handling","Multicultural exposure"]

Handle outbound and inbound customer interactions during campaigns, including phone support and providing information, service booking, and guidance. Welcome service customers in a courteous manner, coordinate seating and comfort until attendance by the Service Advisor, and direct customers to the right advisor. Conduct follow-up calls to gather feedback on ATM visits, support reception operations (including courtesy vehicles), and help ensure a clean, hygienic reception area.

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Al Tayer Group
Al Tayer Group
2 days ago

Customer Care Representative (UAE National )

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Handle outbound and inbound customer interactions during campaigns, including phone support and providing information, service booking, and guidance. Welcome service customers in a courteous manner, coordinate seating and comfort until attendance by the Service Advisor, and direct customers to the right advisor. Conduct follow-up calls to gather feedback on ATM visits, support reception operations (including courtesy vehicles), and help ensure a clean, hygienic reception area.
Location: Ras Al Khaimah
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Participate in telemarketing activities during campaigns.
  • •Handle present customers over the phone with efficient, courteous service, providing information, service booking, and guidance.
  • •Welcome service customers by arranging seating and ensuring comfort until they are attended by the Service Advisor.
  • •Direct customers to the relevant advisor and coordinate quick attendance to reduce waiting time and enhance satisfaction.
  • •Call customers for follow-up feedback on their visits to ATM and support reception with courtesy vehicle management while maintaining reception cleanliness and hygiene.

Key Requirements

  • •High school certificate
  • •1-2 years of relevant experience
  • •Customer service skills (customer service certification is an advantage)
  • •Excellent communication skills
  • •Well-groomed, pleasant personality with exposure to a multicultural environment
Experience:1-2 years
Education:High School
Skills:Customer service skillsCommunicationPleasant personalityCustomer handlingMulticultural exposure

Eligibility

Nationality:UAE National

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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