Senior Forward Deployed Engineer (AI Agent)

Cresta
United States
Workplace: RemoteFull timeUSD 150,000 - 250,000 annuallyFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Project management","Analytical","Collaboration","Problem-solving"]

Develop and deploy AI agents for real-world customer problems, integrating with external systems, optimizing performance, and guiding customers through technical best practices. Collaborate with software, ML, and product teams to translate business needs into AI Agent solutions, deliver demos, and coordinate successful on-time deployments in enterprise environments.

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FursaFursa
Cresta
Cresta
1 year ago

Senior Forward Deployed Engineer (AI Agent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Develop and deploy AI agents for real-world customer problems, integrating with external systems, optimizing performance, and guiding customers through technical best practices. Collaborate with software, ML, and product teams to translate business needs into AI Agent solutions, deliver demos, and coordinate successful on-time deployments in enterprise environments.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Develop, configure, deploy, and optimize AI agents using Cresta’s platform and tools.
  • •Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
  • •Optimize AI agent performance and troubleshoot issues in complex enterprise environments.
  • •Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
  • •Conduct interactive demos and iterations to gather feedback and refine solutions to meet objectives.

Pay and Benefits

Salary: USD 150,000 - 250,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRetirementRemote WorkParental LeaveEquityWellness StipendMeal ProgramCommuter Benefits

Key Requirements

  • •Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • •3+ years of experience in software development, AI/ML engineering, or system integration.
  • •Proficiency in Python and Golang, with the ability to write clean, efficient code.
  • •Familiarity with AI/ML concepts, hands-on experience with large language models (LLMs), and prompt engineering techniques.
  • •Strong cloud platform experience (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
Experience:3+ yearsAI/MLLLMsSystem integrationCloud
Education:Bachelor's
Skills:CommunicationProject managementAnalyticalCollaborationProblem-solving
Languages:English
Tech Stack:PythonGolangAWSGCPAzureCI/CDDockerKubernetesAPIsLLMs

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn