Professional Services Operations Specialist (Northeast)

GuidePoint Security
United States
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceSkills: ["Attention to detail","Process improvement","Communication","Organizational skills","Problem-solving","Self-motivation","Professionalism","Analytical thinking","Ability to work independently"]

Ensure the smooth execution of professional services pre-sales by supporting project scoping, proposal responses, and the full lifecycle of SOWs, revision requests, and change orders. Partner with services leadership and internal stakeholders to improve workflow consistency, perform quality assurance on proposals and documentation, and maintain accurate estimating and pipeline tracking in Salesforce.com and related systems.

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GuidePoint Security
GuidePoint Security
7 hours ago

Professional Services Operations Specialist (Northeast)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Ensure the smooth execution of professional services pre-sales by supporting project scoping, proposal responses, and the full lifecycle of SOWs, revision requests, and change orders. Partner with services leadership and internal stakeholders to improve workflow consistency, perform quality assurance on proposals and documentation, and maintain accurate estimating and pipeline tracking in Salesforce.com and related systems.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Support the professional services pre-sales process by maintaining project scoping information and ensuring client responses and requirements documentation are complete and accurate.
  • •Coordinate and manage Statements of Work (SOW), revision requests, and Change Orders, ensuring meticulous attention to detail.
  • •Perform quality assurance on proposals and project documentation to identify errors, omissions, and potential issues before delivery.
  • •Serve as a liaison between back-office, sales, delivery teams, and stakeholders while maintaining clear internal communication.
  • •Maintain estimating data and support pipeline tracking in Salesforce.com and related systems, and run ad-hoc projects as needed.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalHsaRetirementPaid LeaveMobile AllowanceInternet AllowancePet Insurance

Key Requirements

  • •Detail-oriented mindset with the ability to catch errors and maintain accuracy in high-volume environments.
  • •Process improvement experience identifying inefficiencies and implementing workable solutions.
  • •Comfort working with multiple software platforms and learning new systems quickly.
  • •Strong written and verbal communication skills to interact professionally across all organization levels.
  • •Ability to organize multiple priorities, meet deadlines, and work independently in a remote environment.
Skills:Attention to detailProcess improvementCommunicationOrganizational skillsProblem-solvingSelf-motivationProfessionalismAnalytical thinkingAbility to work independently
Languages:English
Tech Stack:Salesforce.comGreenhouse SoftwareZoom Scheduler

Company Brief

GuidePoint Security
Provides cybersecurity consulting, managed security services, incident response, cloud and network security, and compliance solutions to enterprises and government organizations, helping clients identify, mitigate, and respond to cyber threats across complex environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Herndon, United States
Founded: 2010
WebsiteLinkedIn