Fraud Specialist II

Truist Financial
Atlanta
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceExperience: 2-3 yearsEducation: high_schoolSkills: ["Investigative","Analytical","Critical thinking","Time management","Communication"]

Research and perform loss mitigation for fraud-related cases and alerts across multiple intake channels. Analyze account activity and transactional information to assess risk and make decisions aligned with corporate and departmental policies. Use internal and external tools to investigate alerts, resolve cases within timelines, communicate with partners and clients, and complete ongoing fraud-related training to stay current on laws and regulations.

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Truist Financial
Truist Financial
3 weeks ago

Fraud Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Research and perform loss mitigation for fraud-related cases and alerts across multiple intake channels. Analyze account activity and transactional information to assess risk and make decisions aligned with corporate and departmental policies. Use internal and external tools to investigate alerts, resolve cases within timelines, communicate with partners and clients, and complete ongoing fraud-related training to stay current on laws and regulations.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Analyze and make decisions on multiple fraud-related cases or alert types.
  • •Use banking systems to investigate and research transactional information to meet fraud solution service delivery requirements.
  • •Conduct client research and assess account activity to determine risk levels.
  • •Resolve cases or alerts efficiently while meeting all timelines for the applicable fraud solution service delivery function.
  • •Support effective communication with internal/external partners or clients and participate in fraud-related training.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveSick DaysPaid Holidays

Key Requirements

  • •High school diploma or equivalent education and related training.
  • •Two to three years of banking, financial industry, or related experience, preferably in branch, audit, compliance, legal, risk, or lending.
  • •Ability to learn and perform complex processes to follow procedures, policies, and regulations governing the department.
  • •Strong investigative, analytical, and critical thinking skills.
  • •Demonstrated proficiency in Microsoft Office and ability to work in a high-stress, fast-paced environment, including flexible hours as required.
Experience:2-3 yearsBankingFinancial services
Education:High School
Skills:InvestigativeAnalyticalCritical thinkingTime managementCommunication
Languages:English
Tech Stack:Microsoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn