Client Services Representative
Interactive Brokers Group
Tokyo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Client service","Troubleshooting","Problem-resolution","Communication","Analytical thinking"]Serve as a liaison between Interactive Brokers and its retail and professional clients, handling inquiries, concerns, and complaints via telephone, email, and online chat. You’ll manage a wide range of client issues, help identify and analyze complex problems, escalate when needed, and provide a high-value client experience. The role requires strong analytical skills and hands-on knowledge of financial markets and multi-asset products.

