Manager, Banking Operations

Lead a Banking Operations team responsible for transaction processing, document processing, new business account openings, and ongoing account documentation review. Manage team performance and career development, support staffing and disciplinary decisions, and provide hands-on training. Oversee risk identification and controls, ensure adequate coverage through training, and help implement systems, processes, and project changes for a call center serving a treasury management specialty product. Balance day-to-day execution with strategic planning, process improvement, and budget support.