2 days ago

Account Manager - Fashion - Global Business Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Manage and grow a portfolio of SMB clients for TikTok’s Advertising Sales team. Serve as the primary point of contact, ensuring quarterly engagement while educating clients on TikTok trends and strategies. Use TAM and performance insights to drive retention, reduce churn, forecast opportunities, and track KPIs for campaign optimization. Partner cross-functionally to solve client issues and identify upsell and cross-sell opportunities, including ad credits and creative solutions.

Location: Austin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Act as the primary contact for a portfolio of SMB clients, ensuring quarterly engagement.
•Build long-term relationships by understanding client goals, challenges, and key stakeholders.
•Analyze TAM and TikTok performance to develop retention strategies, reduce churn, and enhance platform dependency.
•Forecast and size opportunities, track KPIs, and deliver data-driven insights to optimize campaign performance.
•Advocate for client needs, resolve issues efficiently, and collaborate with technical teams to troubleshoot client challenges; identify upsell and cross-sell opportunities.

Key Requirements

•Experience in a digital advertising or ecommerce sales position.
•Strong understanding of sales processes, including upselling, cross-selling, and negotiations.
•Familiarity with trends and brands within the advertising industry.
•Exceptional communication skills to clearly articulate complex solutions and drive client engagement.
•Ability to analyze account performance, track KPIs, and develop actionable recommendations.

Experience:Digital advertisingE-commerceAdvertising

Skills:CommunicationNegotiationProblem-solvingAnalytical thinkingPrioritization

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Account Manager - Fashion - Global Business Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Act as the primary contact for a portfolio of SMB clients, ensuring quarterly engagement.
•Build long-term relationships by understanding client goals, challenges, and key stakeholders.
•Analyze TAM and TikTok performance to develop retention strategies, reduce churn, and enhance platform dependency.
•Forecast and size opportunities, track KPIs, and deliver data-driven insights to optimize campaign performance.
•Advocate for client needs, resolve issues efficiently, and collaborate with technical teams to troubleshoot client challenges; identify upsell and cross-sell opportunities.

Key Requirements

•Experience in a digital advertising or ecommerce sales position.
•Strong understanding of sales processes, including upselling, cross-selling, and negotiations.
•Familiarity with trends and brands within the advertising industry.
•Exceptional communication skills to clearly articulate complex solutions and drive client engagement.
•Ability to analyze account performance, track KPIs, and develop actionable recommendations.

Experience:Digital advertisingE-commerceAdvertising

Skills:CommunicationNegotiationProblem-solvingAnalytical thinkingPrioritization

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn