Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate equipment rentals at the Las Cruces facility by guiding inbound leads through the rental process and building strong relationships with contractors and construction company principals. Maintain and nurture customer accounts to ensure satisfaction, resolve inquiries and complaints promptly, and use EquipmentShare’s T3 technology to keep machine information accurate. Help grow market share by developing customer-focused sales strategies and continuously improving the rental experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at the Las Cruces facility by guiding inbound leads through the rental process and building strong relationships with contractors and construction company principals. Maintain and nurture customer accounts to ensure satisfaction, resolve inquiries and complaints promptly, and use EquipmentShare’s T3 technology to keep machine information accurate. Help grow market share by developing customer-focused sales strategies and continuously improving the rental experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand and maintain customer relationships with contractors and construction company principals.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Keep customers 100% satisfied by providing updates on new or additional ways EquipmentShare can help improve their business.
  • •Develop new sales strategies and techniques to increase market share and improve the customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness StipendTool ReimbursementsVolunteer Time

Key Requirements

  • •High School diploma or equivalent.
  • •Listen to customers and care about solving their problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn