IT Operations Manager 1(Distributed Operating Systems)

U.S. Bancorp
United States
Workplace: HybridFull timeUSD 105,400 - 124,000 annuallyFunction: Business OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Analytical skills","Communication","Operational risk management"]

Lead and oversee 24x7 IT Operations for a complex, multi-platform enterprise environment, ensuring availability, stability, and performance of critical production systems. Manage infrastructure, production services, batch operations, and application support while driving incident/problem/change and service management to reduce downtime. Direct IT Operations staff, monitor SLAs and operational metrics, and partner with technology and business teams to implement reliability and automation improvements.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
4 days ago

IT Operations Manager 1(Distributed Operating Systems)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead and oversee 24x7 IT Operations for a complex, multi-platform enterprise environment, ensuring availability, stability, and performance of critical production systems. Manage infrastructure, production services, batch operations, and application support while driving incident/problem/change and service management to reduce downtime. Direct IT Operations staff, monitor SLAs and operational metrics, and partner with technology and business teams to implement reliability and automation improvements.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and oversee 24x7 IT Operations to ensure availability, stability, and performance of critical technology systems.
  • •Manage, monitor, support, and maintain enterprise infrastructure, production services, batch operations, and application support to meet service levels.
  • •Direct and develop IT Operations staff through leadership, coaching, performance management, and day-to-day operational guidance.
  • •Drive incident, problem, change, and service management processes to minimize operational risk and reduce downtime.
  • •Monitor operational metrics, SLAs, system performance, and capacity trends; plan shift operations and partner with teams to implement operational improvements.

Pay and Benefits

Salary: USD 105,400 - 124,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kRetirementPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •Bachelor's degree or equivalent work experience.
  • •At least 6 years of experience in a data center operating environment, with day-to-day operational requirements for production systems and equipment.
  • •IT operations leadership experience supporting large-scale enterprise infrastructure in mission-critical environments.
  • •Strong knowledge of Windows/Linux administration, cloud platforms (AWS, Azure, or GCP), networking, and infrastructure services.
  • •Experience with Incident, Problem, Change, and Service Management (ITIL) methodologies.
Experience:6+ yearsData centersEnterprise infrastructureMission-critical environmentsProduction operations
Education:Bachelor's
Skills:LeadershipCoachingAnalytical skillsCommunicationOperational risk management
Tech Stack:WindowsLinuxAWSAzureGCPSplunkDynatraceDatadogAppDynamicsPowerShellPythonAnsibleTerraformITILIncident managementProblem managementChange managementService management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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