Technical Program Manager, AI Infrastructure

Character.ai
Redwood City
Workplace: HybridFull timeUSD 220,000 - 260,000 annuallyFunction: Program & Project Management (PMO)Experience: 5-8 yearsSkills: ["Communication","Leadership","Problem-solving","Cross-functional collaboration","Analytical mindset"]

Program Manager, AI Infrastructure leads high-impact initiatives powering Character.AI’s model development and serving systems at scale. You’ll partner with engineering, research, and product to shape infrastructure strategy across training, evaluation, and inference, driving end-to-end execution, reliability, and efficiency to support rapid AI iteration for millions of users.

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FursaFursa
Character.ai
Character.ai
3 months ago

Technical Program Manager, AI Infrastructure

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Program Manager, AI Infrastructure leads high-impact initiatives powering Character.AI’s model development and serving systems at scale. You’ll partner with engineering, research, and product to shape infrastructure strategy across training, evaluation, and inference, driving end-to-end execution, reliability, and efficiency to support rapid AI iteration for millions of users.
Location: Redwood City
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead planning and execution of major AI infrastructure initiatives spanning training pipelines, data systems, model evaluation, and inference/serving
  • •Build structures that keep teams aligned: scopes, goals, requirements, timelines, risks, and success metrics
  • •Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities
  • •Drive cross-functional accountability and communication across teams working on tightly coupled systems
  • •Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk

Pay and Benefits

Salary: USD 220,000 - 260,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •5–8 years of experience in program management, technical operations, or product execution in a fast-moving, technical environment
  • •Proven ability to lead complex, multi-team initiatives spanning engineering and infrastructure systems
  • •Strong communication skills with the ability to bridge technical and non-technical stakeholders
  • •Experience working closely with engineering teams on distributed systems, cloud infrastructure, or platform development
  • •Ability to break down ambiguous problem spaces into clear plans and drive alignment across teams
Experience:5-8 yearsArtificial intelligenceCloud computingDistributed systems
Skills:CommunicationLeadershipProblem-solvingCross-functional collaborationAnalytical mindset
Tech Stack:GPU clustersAI acceleratorsCloud computingDistributed systems

Company Brief

Character.ai
Builds a conversational AI platform where users create and interact with lifelike AI characters for entertainment, learning, and productivity, backed by advanced large‑language‑model research and consumer-facing products.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series A
Headquarters: Menlo Park, United States
Founded: 2021
Glassdoor
Glassdoor: 3.6
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