Sales & Service Lead - Columbus Ave

Alo Yoga
New York
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision-making","Coaching","Communication","Teamwork"]

Lead an exceptional in-store guest experience by coaching the team on guest connection and product education while driving daily customer relationships. Analyze store reports to execute action plans for performance gaps, ensure strong sales floor coverage, and partner with Operations & Visual Leads on budgets, inventory, vendors, and facilities. Oversee Sales & Service Associates and Cashiers, using performance tools to provide continuous feedback and development.

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Alo Yoga
Alo Yoga
5 days ago

Sales & Service Lead - Columbus Ave

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead an exceptional in-store guest experience by coaching the team on guest connection and product education while driving daily customer relationships. Analyze store reports to execute action plans for performance gaps, ensure strong sales floor coverage, and partner with Operations & Visual Leads on budgets, inventory, vendors, and facilities. Oversee Sales & Service Associates and Cashiers, using performance tools to provide continuous feedback and development.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience on the floor by assessing guest connection and technical product education, then coaching team members to close gaps.
  • •Build client relationships daily with customers.
  • •Analyze reports to strategize and deliver results, implementing action plans for deficient areas and communicating growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed.
  • •Oversee Sales & Service Associates and Cashiers; recruit, develop talent, and evaluate performance using company tools to provide continuous feedback.

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Employee DiscountGym MembershipHealth InsuranceDentalVision401kMonthly IncentivesClothing Allowance

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision-making.
  • •Values feedback and is receptive to coaching while striving to improve results.
  • •Self-motivated and eager to achieve results individually and as a team.
  • •Excellent interpersonal and written communication skills.
Experience:2+ years
Skills:LeadershipDecision-makingCoachingCommunicationTeamwork
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn