Senior Forward Deployed Engineer

Mintlify
San Francisco
Workplace: OnsiteFull timeUSD 250,000 - 315,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Customer-facing communication","Ownership","Problem-solving","Technical communication","Learning velocity"]

Serve as the dedicated technical owner for Mintlify’s largest enterprise customers after contract signature, shipping production-grade backend systems and debugging issues end-to-end. Build enterprise deployment patterns such as self-hosted and VPC setups, SSO (SAML/OIDC), least-privilege access, and integrations with existing customer systems. Scope ambiguous asks into shippable plans, productize what you learn (packages, runbooks, templates), and feed field knowledge back into the core platform.

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FursaFursa
Mintlify
Mintlify
2 months ago

Senior Forward Deployed Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as the dedicated technical owner for Mintlify’s largest enterprise customers after contract signature, shipping production-grade backend systems and debugging issues end-to-end. Build enterprise deployment patterns such as self-hosted and VPC setups, SSO (SAML/OIDC), least-privilege access, and integrations with existing customer systems. Scope ambiguous asks into shippable plans, productize what you learn (packages, runbooks, templates), and feed field knowledge back into the core platform.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as the dedicated technical owner for one or more of Mintlify’s largest enterprise customers after the contract is signed.
  • •Ship reliable software and systems that carry production traffic from day one.
  • •Design self-hosted and VPC deployments, including SSO (SAML/OIDC) and least-privilege access architectures.
  • •Build enterprise-specific integrations with customer systems with minimal disruption.
  • •Debug production issues across the full stack and drive them to resolution, while productizing deployment patterns and feeding learnings back to the core product.

Pay and Benefits

Salary: USD 250,000 - 315,000 annually
Equity and Bonus:Equity
Perks:Paid Leave401kHealth InsuranceDentalVisionWellness StipendFree RidesMeal AllowanceRelocation

Key Requirements

  • •5+ years of software engineering experience with real production ownership, focused on backend work.
  • •Direct customer-facing experience communicating technical limitations while maintaining trust.
  • •Comfort with enterprise deployment realities including cloud infrastructure, networking, SSO, and compliance-conscious environments.
  • •Strong written and verbal communication to brief executives and pair with platform teams.
  • •Bonus: founding experience or experience in an FDE, solutions architecture, or professional services motion.
Experience:5+ yearsEnterprise softwareDeveloper toolsProduction ownership
Skills:Customer-facing communicationOwnershipProblem-solvingTechnical communicationLearning velocity
Tech Stack:SSOSAMLOIDCVPCLeast-privilege accessCloud infrastructureNetworking

Company Brief

Mintlify
Mintlify provides an AI-native documentation platform that automates and beautifies developer documentation, offering docs-as-code, visual editing, and AI assistants to help teams create and maintain developer-facing docs at scale.
Industry: Developer Tools
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.7
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