Sony Music

5 days ago

Manager, Performance & Insights - The Orchard

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own performance reporting and operational insights across Digital Operations, Rights Management, and Content Integrity. Build and standardize KPI/SLA frameworks, run weekly/monthly review cadences, and analyze cross-team data to surface trends, risks, and anomalies. Translate complex data into clear, actionable insights for leadership, while maintaining dashboarding and self-serve reporting using tools like Looker and Sigma and ensuring data integrity through ongoing validation.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Manager level

Key Responsibilities

•Lead performance reporting execution across Digital Operations, Rights Management, and Content Integrity with accuracy, consistency, and scalability.
•Develop and manage standardized KPI and SLA reporting to provide visibility into operational performance and client support metrics.
•Manage recurring reporting review cadence (weekly/monthly) to drive cross-team alignment and accountability.
•Aggregate and analyze data across teams to create a unified operational health view, identifying key trends, risks, and anomalies.
•Build and maintain dashboards/data visualizations (e.g., Looker, Sigma) and ensure data integrity through ongoing validation and quality checks.

Pay and Benefits

Salary: USD 85,000 - 90,000 annually

Perks:Health InsuranceDentalVision401kLife Insurance

Key Requirements

•3+ years of experience in performance analytics, business operations, or data-driven operational roles.
•Strong understanding of KPI development, SLA tracking, and performance reporting.
•Advanced proficiency in Excel and data visualization tools (e.g. Looker, Sigma), with strong SQL proficiency for data extraction and analysis.
•Proven ability to synthesize complex data into clear, actionable insights for non-technical stakeholders.
•High attention to detail with a commitment to data accuracy and integrity.

Experience:Performance analyticsBusiness operationsData-driven operationsMusic metadataDigital distributionDSP ecosystems

Skills:CommunicationAttention to detailData accuracyCross-functional collaborationPrioritization

Tech Stack:ExcelLookerSigmaSQLGoogleAppleMicrosoftITunes ConnectYouTube CMSSpotify for Music Providers

Company Brief

Sony Music

Global recorded music company and artist services organization managing recording, publishing partnerships, and distribution for major and independent artists across diverse genres worldwide.

Industry: Music Industry

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: New York, United States

Founded: 1929

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Sony Music

5 days ago

Manager, Performance & Insights - The Orchard

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Manager level

Key Responsibilities

•Lead performance reporting execution across Digital Operations, Rights Management, and Content Integrity with accuracy, consistency, and scalability.
•Develop and manage standardized KPI and SLA reporting to provide visibility into operational performance and client support metrics.
•Manage recurring reporting review cadence (weekly/monthly) to drive cross-team alignment and accountability.
•Aggregate and analyze data across teams to create a unified operational health view, identifying key trends, risks, and anomalies.
•Build and maintain dashboards/data visualizations (e.g., Looker, Sigma) and ensure data integrity through ongoing validation and quality checks.

Pay and Benefits

Salary: USD 85,000 - 90,000 annually

Perks:Health InsuranceDentalVision401kLife Insurance

Key Requirements

•3+ years of experience in performance analytics, business operations, or data-driven operational roles.
•Strong understanding of KPI development, SLA tracking, and performance reporting.
•Advanced proficiency in Excel and data visualization tools (e.g. Looker, Sigma), with strong SQL proficiency for data extraction and analysis.
•Proven ability to synthesize complex data into clear, actionable insights for non-technical stakeholders.
•High attention to detail with a commitment to data accuracy and integrity.

Experience:Performance analyticsBusiness operationsData-driven operationsMusic metadataDigital distributionDSP ecosystems

Skills:CommunicationAttention to detailData accuracyCross-functional collaborationPrioritization

Tech Stack:ExcelLookerSigmaSQLGoogleAppleMicrosoftITunes ConnectYouTube CMSSpotify for Music Providers

Company Brief

Sony Music

Global recorded music company and artist services organization managing recording, publishing partnerships, and distribution for major and independent artists across diverse genres worldwide.

Industry: Music Industry

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: New York, United States

Founded: 1929

Glassdoor: 3.6

Website LinkedIn Glassdoor