GEICO

1 month ago

Principal Product Manager - Journey & Orchestration

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 days agoStatus: Live

Job Summary

Lead the vision, strategy, and roadmap for GEICO’s customer engagement journey and cross-channel orchestration. Own the journey builder, lifecycle logic, and AI-assisted orchestration to simplify workflows, test via simulation, and drive measurable improvements in engagement, channel performance, and launch velocity across an enterprise-scale platform.

Location: San Francisco, Palo Alto, San Jose, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Define the vision, strategy, and roadmap for journey and orchestration across the customer engagement platform.
•Own the journey builder, lifecycle logic, and cross channel orchestration workflows for email, SMS, push, and emerging channels.
•Connect roadmap priorities to engagement outcomes, including launch velocity, journey performance, and customer experience quality.
•Define platform patterns that integrate orchestration with audience, content, and delivery capabilities.
•Drive simulation, preview, and validation experiences that help teams test journeys before activation.

Pay and Benefits

Salary: USD 146,575 - 229,600 annually

Key Requirements

•8+ years of product management experience, with at least 3 years in journey orchestration, campaign workflow, marketing automation, or customer engagement
•Experience delivering complex workflow or orchestration products at enterprise scale
•Strong understanding of journey design, lifecycle logic, and marketing operations
•Demonstrated ability to simplify and automate complex product workflows
•Bachelor’s degree or equivalent practical experience

Experience:8+ yearsCustomer engagementMarketing automationEnterprise software

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:EmailSMSPushAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO

GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn

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GEICO

1 month ago

Principal Product Manager - Journey & Orchestration

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 days agoStatus: Live

Job Summary

Location: San Francisco, Palo Alto, San Jose, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Define the vision, strategy, and roadmap for journey and orchestration across the customer engagement platform.
•Own the journey builder, lifecycle logic, and cross channel orchestration workflows for email, SMS, push, and emerging channels.
•Connect roadmap priorities to engagement outcomes, including launch velocity, journey performance, and customer experience quality.
•Define platform patterns that integrate orchestration with audience, content, and delivery capabilities.
•Drive simulation, preview, and validation experiences that help teams test journeys before activation.

Pay and Benefits

Salary: USD 146,575 - 229,600 annually

Key Requirements

•8+ years of product management experience, with at least 3 years in journey orchestration, campaign workflow, marketing automation, or customer engagement
•Experience delivering complex workflow or orchestration products at enterprise scale
•Strong understanding of journey design, lifecycle logic, and marketing operations
•Demonstrated ability to simplify and automate complex product workflows
•Bachelor’s degree or equivalent practical experience

Experience:8+ yearsCustomer engagementMarketing automationEnterprise software

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:EmailSMSPushAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GEICO

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn