Tasker Operations Manager (Russian & English)

Taskrabbit
New York
Workplace: HybridFull timeUSD 72,000 - 97,000 annuallyFunction: Business OperationsExperience: 4+ yearsEducation: bachelorsSkills: ["Data fluency","Communication","Negotiation","Facilitation","Cross-functional relationship management"]

Own Tasker supply health and performance across designated metropolitan areas by analyzing data and taking targeted actions to improve activation, billing, retention, and churn. Serve as a regional subject-matter expert, coach Taskers through scaled lifecycle programs, and drive experiments to improve alignment. Act as the external face of the platform for Taskers, partner cross-functionally to identify platform gaps, and validate bugs and improvements to grow invoices and revenue.

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FursaFursa
Taskrabbit
Taskrabbit
2 days ago

Tasker Operations Manager (Russian & English)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own Tasker supply health and performance across designated metropolitan areas by analyzing data and taking targeted actions to improve activation, billing, retention, and churn. Serve as a regional subject-matter expert, coach Taskers through scaled lifecycle programs, and drive experiments to improve alignment. Act as the external face of the platform for Taskers, partner cross-functionally to identify platform gaps, and validate bugs and improvements to grow invoices and revenue.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Drive invoices and revenue by analyzing supply data and improving supply health, booking conversion, and Tasker quality across the Tasker lifecycle.
  • •Act as a regional subject-matter expert by monitoring market performance, responding to data trends, and tailoring programs to local dynamics.
  • •Coaching Taskers in person and virtually throughout activation, billing, retention, and churn to help them succeed.
  • •Design and lead experiments to improve supply alignment and Tasker outcomes.
  • •Partner cross-functionally to identify gaps, recommend improvements, advocate for solutions for Taskers, and validate/report bugs when issues arise.
Travel: Low travel

Pay and Benefits

Salary: USD 72,000 - 97,000 annually
Perks:Health Insurance401kWellness StipendLearning Budget

Key Requirements

  • •4+ years in marketplace operations, customer success, community management, or comparable roles.
  • •Based in New York City (or commutable distance) with availability to potentially travel to other main regions.
  • •Bachelor’s degree or equivalent practical experience.
  • •Full professional fluency in English and Russian.
  • •Proficient in BI, Google Workspace, and customer success tools.
Experience:4+ yearsMarketplaceGig economyCustomer successCommunity management
Education:Bachelor's
Skills:Data fluencyCommunicationNegotiationFacilitationCross-functional relationship management
Languages:EnglishRussian
Tech Stack:BIGoogle WorkspaceCustomer success toolsSQLSigma

Company Brief

Taskrabbit
Operates an online marketplace that connects users with local freelance labor for household tasks such as furniture assembly, moving, cleaning, and home repairs, matching vetted 'Taskers' with customers for on‑demand local services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn