EPI Customer Engineer II
Japan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication","Customer communication","Diagnostic thinking"]Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Troubleshoot technical issues using digital analytics and basic diagnostic techniques, with guidance from Senior Field Service Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) while coordinating and communicating with customers to ensure smooth operations and exceptional service.
