Operations Specialist, Commercial Operations Specialist

DoorDash US
Concord
Full timeUSD 23.7 - 34.8Function: Business OperationsSkills: ["Operational judgment","Risk-based decision-making","Communication","Safety focus","Operational discipline"]

Support DoorDash Labs’ regulated drone delivery ground operations by working with Flight Operations and the Ground Operations team. Identify operational risk and escalate safety-critical issues, assist with non-flight operations like drone drop-off points and manual data collection, and help with merchant launch readiness. Collaborate with software and hardware teams to provide operational feedback and partner closely with Flight Operations to ensure safe, compliant, well-documented execution.

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DoorDash US
DoorDash US
1 day ago

Operations Specialist, Commercial Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support DoorDash Labs’ regulated drone delivery ground operations by working with Flight Operations and the Ground Operations team. Identify operational risk and escalate safety-critical issues, assist with non-flight operations like drone drop-off points and manual data collection, and help with merchant launch readiness. Collaborate with software and hardware teams to provide operational feedback and partner closely with Flight Operations to ensure safe, compliant, well-documented execution.
Location: Concord
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Support the Commercial Ground Operations team with assigned tasks.
  • •Identify operational risk and escalate safety-critical matters to the Ground Operations Lead.
  • •Assist with operational tasks outside of flight, including drone dropoff points, manual data collection, and merchant launch readiness.
  • •Collaborate with software and hardware teams to provide structured operational feedback on production systems and tools.
  • •Work closely with Flight Operations and support on the ground.

Pay and Benefits

Salary: USD 23.7 - 34.8
Perks:401kParental LeaveHealth InsuranceDentalVisionPaid LeaveDisabilityLife InsurancePaid HolidaysCommuter Benefits

Key Requirements

  • •Strong operational judgment and risk-based decision-making capability.
  • •Clear communication with executive leadership, maintenance, and operations crew.
  • •Uncompromising standards for safety, compliance, documentation, and accountability.
  • •Ability to collaborate across software and hardware teams to provide operational feedback.
  • •Thrives in precise, operationally disciplined environments where scalability is critical.
Skills:Operational judgmentRisk-based decision-makingCommunicationSafety focusOperational discipline

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn