Cisco

1 month ago

Customer Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join Cisco’s Customer Experience Centre as a Project Manager driving AI-assisted project execution for global customer deployments. You’ll partner with executive leadership, institutionalize next‑gen PMO methodologies, leverage AI insights to manage lifecycles, and oversee financial health and cross‑functional delivery across multiple accounts and geographies.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Oversee complex, high-stakes Projects and Programs across multiple accounts, ensuring alignment with global business objectives and long-term customer success
•Manage large and complex infrastructure projects within an account or group of accounts
•Lead large-scale, cross-functional teams to resolve systemic delivery issues, driving consensus across diverse business units, technology areas, and global theatres
•Develop and present proposals and final agreements to customers and internal stakeholders
•Leverage AI assistants and prompt engineering to automate routine project management tasks, including real-time meeting intelligence, action item tracking, and status reporting

Travel: Medium travel

Key Requirements

•Bachelor's degree in Engineering or Technology (BE/B.Tech or equivalent)
•9–15 years total IT project management experience with at least 6 years in dedicated PM roles
•Proficiency with Microsoft Project Plan (MPP), Microsoft Excel, JIRA, and Confluence
•PM Certification such as PgMP, PRINCE2, ITIL, SCRUM, or equivalent; PMP/PgMP preferred
•English proficiency for collaboration with regional/global teams and willingness to travel as required

Experience:9-15 yearsITIT InfrastructureAINetworkingData Centre

Education:Bachelor's

Skills:EnglishCommunicationLeadershipProblem-solvingStakeholder management

Certifications:PgMPPRINCE2ITILSCRUMPMP

Languages:English

Tech Stack:Microsoft ProjectMicrosoft ExcelJIRAConfluenceAI

Company Brief

Cisco

Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Cisco

1 month ago

Customer Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Oversee complex, high-stakes Projects and Programs across multiple accounts, ensuring alignment with global business objectives and long-term customer success
•Manage large and complex infrastructure projects within an account or group of accounts
•Lead large-scale, cross-functional teams to resolve systemic delivery issues, driving consensus across diverse business units, technology areas, and global theatres
•Develop and present proposals and final agreements to customers and internal stakeholders
•Leverage AI assistants and prompt engineering to automate routine project management tasks, including real-time meeting intelligence, action item tracking, and status reporting

Travel: Medium travel

Key Requirements

•Bachelor's degree in Engineering or Technology (BE/B.Tech or equivalent)
•9–15 years total IT project management experience with at least 6 years in dedicated PM roles
•Proficiency with Microsoft Project Plan (MPP), Microsoft Excel, JIRA, and Confluence
•PM Certification such as PgMP, PRINCE2, ITIL, SCRUM, or equivalent; PMP/PgMP preferred
•English proficiency for collaboration with regional/global teams and willingness to travel as required

Experience:9-15 yearsITIT InfrastructureAINetworkingData Centre

Education:Bachelor's

Skills:EnglishCommunicationLeadershipProblem-solvingStakeholder management

Certifications:PgMPPRINCE2ITILSCRUMPMP

Languages:English

Tech Stack:Microsoft ProjectMicrosoft ExcelJIRAConfluenceAI

Company Brief

Cisco

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor