10 hours ago

Agent, CID Administration - Atlantis the Palm

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Manage guest visa-related activities for the front service, optimizing visa processing time for customers and stakeholders. Evaluate, record, and respond to special service requests, and troubleshoot issues during approval. Represent Atlantis The Palm with a professional image at all times, while leveraging opportunities to cross-train within the hotel. Bring a customer-service mindset and strong organization to thrive in a fast-paced environment.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Oversee guest visa administration activities for the front service.
•Optimize visa processing time efficiently for customers and stakeholders.
•Evaluate, record, and respond to additional/special service requests.
•Assist in troubleshooting and resolving problems that arise during approval.
•Maintain Atlantis The Palm’s professional image and reputation at all times.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceTravel Allowance

Key Requirements

•Computer literate with strong organizational and planning skills.
•Fluency in Arabic (able to speak, read, and write confidently).
•Excellent verbal and written communication skills.
•Exceptional attention to detail in a fast-paced environment.
•Basic knowledge of Opera is advantageous.

Experience:Luxury hospitality

Skills:CommunicationOrganizational skillsPlanningAttention to detailCustomer service

Languages:ArabicEnglish

Tech Stack:Opera

Company Brief

Kerzer International

Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn

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Kerzer International

10 hours ago

Agent, CID Administration - Atlantis the Palm

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Oversee guest visa administration activities for the front service.
•Optimize visa processing time efficiently for customers and stakeholders.
•Evaluate, record, and respond to additional/special service requests.
•Assist in troubleshooting and resolving problems that arise during approval.
•Maintain Atlantis The Palm’s professional image and reputation at all times.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceTravel Allowance

Key Requirements

•Computer literate with strong organizational and planning skills.
•Fluency in Arabic (able to speak, read, and write confidently).
•Excellent verbal and written communication skills.
•Exceptional attention to detail in a fast-paced environment.
•Basic knowledge of Opera is advantageous.

Experience:Luxury hospitality

Skills:CommunicationOrganizational skillsPlanningAttention to detailCustomer service

Languages:ArabicEnglish

Tech Stack:Opera

Company Brief

Kerzer International

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn