Issue Centre Operative (Helston, Cornwall, GB, TR12 7RH)

Serco
United Kingdom
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsSkills: ["Leadership","Compliance","Operational performance","Attention to detail","Communication"]

Lead tool control delivery in support of aircraft maintenance at RNAS Culdrose. Supervise the Unit Tool Control team, manage issue/return accountability for tools and equipment, maintain accurate inventory records and tool tracking, and run audits, stock checks, and toolbox inspections. Oversee calibrated tools and test equipment, coordinate with engineering and maintenance teams to meet schedules, support internal and external audits, and act as the focal point for tool control guidance while ensuring compliance with safety, contractual, and aviation requirements.

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FursaFursa
Serco
Serco
2 days ago

Issue Centre Operative (Helston, Cornwall, GB, TR12 7RH)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead tool control delivery in support of aircraft maintenance at RNAS Culdrose. Supervise the Unit Tool Control team, manage issue/return accountability for tools and equipment, maintain accurate inventory records and tool tracking, and run audits, stock checks, and toolbox inspections. Oversee calibrated tools and test equipment, coordinate with engineering and maintenance teams to meet schedules, support internal and external audits, and act as the focal point for tool control guidance while ensuring compliance with safety, contractual, and aviation requirements.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Supply Chain & Logistics
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise the Unit Tool Control team to ensure safe and effective daily operations.
  • •Manage the issue, return, and accountability of tools and equipment used to support aircraft maintenance activities.
  • •Ensure tool control procedures follow company, contractual, and aviation regulatory requirements.
  • •Maintain accurate inventory records and tool tracking systems; conduct routine tool audits, stock checks, and toolbox inspections.
  • •Oversee calibrated tools and test equipment to ensure certification remains valid and equipment is fit for use.

Pay and Benefits

Perks:PensionEmployee AssistanceWellness StipendPaid Leave

Key Requirements

  • •Previous supervisory experience within a logistics, aviation, defence, or military environment.
  • •Understanding of tool control processes within an engineering, aviation, military, or logistics environment.
  • •IT literacy, including Microsoft Office applications and inventory management systems.
  • •Understanding of health and safety requirements, COSHH, tool control, and quality practices.
  • •Excellent leadership skills with the ability to deliver results under pressure while maintaining compliance and operational performance.
Experience:AviationLogisticsDefenceMilitary
Skills:LeadershipComplianceOperational performanceAttention to detailCommunication
Tech Stack:Microsoft OfficeInventory management systems

Eligibility

Security Clearance:BPSSCTCSC

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn