General Dynamics

1 day ago

Senior Principal ServiceNow Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead hands-on engineering and technical leadership for ServiceNow solutions supporting USCENTCOM’s CITS program. Configure, implement, enhance, and sustain ServiceNow capabilities across workflows, business rules, UI policies, forms, and service catalog. Own ITOM/ITAM/SPM module implementation, integrations using REST/SOAP/LDAP/SSO, dashboards and analytics, troubleshooting, upgrades, and security controls. Mentor team members and serve as the primary technical escalation point.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead hands-on configuration, implementation, enhancement, and sustainment of ServiceNow solutions supporting mission and business requirements.
•Provide technical leadership for complex ServiceNow implementation efforts, establishing standards, best practices, and guiding technical decisions.
•Develop and support workflows and platform capabilities including business rules, client scripts, UI policies, forms, and service catalog features.
•Implement and support ITOM/ITAM/SPM modules and related capabilities such as Discovery, Service Mapping, Event Management, and Asset Management.
•Troubleshoot issues, maintain security controls, support upgrades, and develop dashboards/reports and technical documentation while serving as an escalation point and mentoring others.

Travel: Low travel

Pay and Benefits

Salary: USD 161,500 - 218,500 annually

Perks:401kHealth InsuranceDentalVisionPaid LeavePaid Parental

Key Requirements

•6+ years of hands-on ServiceNow engineering, configuration, implementation, and sustainment experience in complex enterprise environments.
•Proficiency implementing and supporting ServiceNow development and support, including ServiceNow configuration and development tools.
•Experience with ServiceNow ITOM, ITAM, and SPM modules (including Discovery, Service Mapping, Event Management, and Asset Management).
•Strong capability building workflows and platform components such as business rules, client scripts, UI policies/actions, workflows, forms, tables, and service catalog.
•Experience integrating with REST, SOAP, LDAP, and SSO, plus database management/performance optimization and support for platform upgrades.

Experience:6+ years

Education:Bachelor's in Computer Science, Information Technology, or a related field

Skills:CommunicationInterpersonal collaborationLeadershipAnalytical troubleshootingPrioritization

Certifications:Certified System Administrator (CSA)Certified Application Developer (CAD)

Tech Stack:ServiceNowITOMITAMSPMDiscoveryService MappingEvent ManagementAsset ManagementJavaScriptGlide APIRESTSOAPLDAPSSOMariaDBDashboardsKPIsDashboards and reportsService CatalogUI policies

Eligibility

Nationality:US National

Security Clearance:Secret

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

General Dynamics

1 day ago

Senior Principal ServiceNow Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead hands-on configuration, implementation, enhancement, and sustainment of ServiceNow solutions supporting mission and business requirements.
•Provide technical leadership for complex ServiceNow implementation efforts, establishing standards, best practices, and guiding technical decisions.
•Develop and support workflows and platform capabilities including business rules, client scripts, UI policies, forms, and service catalog features.
•Implement and support ITOM/ITAM/SPM modules and related capabilities such as Discovery, Service Mapping, Event Management, and Asset Management.
•Troubleshoot issues, maintain security controls, support upgrades, and develop dashboards/reports and technical documentation while serving as an escalation point and mentoring others.

Travel: Low travel

Pay and Benefits

Salary: USD 161,500 - 218,500 annually

Perks:401kHealth InsuranceDentalVisionPaid LeavePaid Parental

Key Requirements

•6+ years of hands-on ServiceNow engineering, configuration, implementation, and sustainment experience in complex enterprise environments.
•Proficiency implementing and supporting ServiceNow development and support, including ServiceNow configuration and development tools.
•Experience with ServiceNow ITOM, ITAM, and SPM modules (including Discovery, Service Mapping, Event Management, and Asset Management).
•Strong capability building workflows and platform components such as business rules, client scripts, UI policies/actions, workflows, forms, tables, and service catalog.
•Experience integrating with REST, SOAP, LDAP, and SSO, plus database management/performance optimization and support for platform upgrades.

Experience:6+ years

Education:Bachelor's in Computer Science, Information Technology, or a related field

Skills:CommunicationInterpersonal collaborationLeadershipAnalytical troubleshootingPrioritization

Certifications:Certified System Administrator (CSA)Certified Application Developer (CAD)

Tech Stack:ServiceNowITOMITAMSPMDiscoveryService MappingEvent ManagementAsset ManagementJavaScriptGlide APIRESTSOAPLDAPSSOMariaDBDashboardsKPIsDashboards and reportsService CatalogUI policies

Eligibility

Nationality:US National

Security Clearance:Secret

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn