Assistant Store Manager I

Tapestry
Ohio
Workplace: OnsiteFull timeUSD 18.5 - 31.5Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, category initiatives, and KPI-driven strategy. Lead by example on the sales floor, delivering Coach service standards and resolving customer issues as a brand ambassador. Recruit, onboard, and develop team talent while fostering an inclusive, high-energy environment. Support omni-channel and digital clienteling efforts, and maintain operational excellence through compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
3 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, category initiatives, and KPI-driven strategy. Lead by example on the sales floor, delivering Coach service standards and resolving customer issues as a brand ambassador. Recruit, onboard, and develop team talent while fostering an inclusive, high-energy environment. Support omni-channel and digital clienteling efforts, and maintain operational excellence through compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline aligned with brand vision.
  • •Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance, scheduling, payroll/HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 31.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionService industries
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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