DDP Customer Engineer I

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: associatesSkills: ["Written communication","Verbal communication","Troubleshooting"]

Serve as the direct liaison to customers by installing, maintaining, and upgrading semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues (with guidance). Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.

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FursaFursa
Applied Materials
Applied Materials
1 month ago

DDP Customer Engineer I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Serve as the direct liaison to customers by installing, maintaining, and upgrading semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues (with guidance). Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics to troubleshoot equipment issues.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Low travel

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •Basic mechanical aptitude and ability to interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus a valid driver’s license and ability to obtain a passport if travel is required.
Education:Associate's
Skills:Written communicationVerbal communicationTroubleshooting
Licenses:Valid driver's license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointElectrical schematicsMechanical schematics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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