Sr Customer Development Rep（Calling） (Beijing, BJ, CN, 100005)

HSBC
Beijing
Full timeFunction: Product ManagementEducation: bachelorsSkills: ["Interpersonal skills","Presentation","Service attitude","Sales attitude","Communication"]

Proactively manage and develop a portfolio of mid-to-high-end clients by leading portfolio-level client dialogues and delivering tailored, flexible solutions. Develop and maintain sales channels, maintain early client relationships, and hand over relationships to relationship managers after closing sales. Provide timely, high-quality service to resolve enquiries and complaints, actively contribute to team improvement, and ensure fair outcomes through conduct that supports orderly financial markets operations.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep（Calling） (Beijing, BJ, CN, 100005)

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Last checked: 3 hours agoStatus: Live

Job Summary

Proactively manage and develop a portfolio of mid-to-high-end clients by leading portfolio-level client dialogues and delivering tailored, flexible solutions. Develop and maintain sales channels, maintain early client relationships, and hand over relationships to relationship managers after closing sales. Provide timely, high-quality service to resolve enquiries and complaints, actively contribute to team improvement, and ensure fair outcomes through conduct that supports orderly financial markets operations.
Location: Beijing
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Proactively develop and manage a complex client portfolio, becoming a trusted advisor for strategic client discussions.
  • •Lead early client engagement, identify client needs, and develop tailored customer solutions.
  • •Develop and maintain sales channels and maintain early client relationships.
  • •Ensure proper handover of customer relationships to relationship managers after closing sales.
  • •Provide excellent customer service by resolving enquiries and complaints effectively and contributing to team improvement.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •Well-developed service and sales attitude, with ability to work under pressure.
  • •Presentable, outgoing and persuasive; good oral and written English is preferable.
  • •A high standard of professional knowledge to communicate effectively with potential customers.
Education:Bachelor's
Skills:Interpersonal skillsPresentationService attitudeSales attitudeCommunication
Languages:English中文

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn