FACES Store Supervisor

Chalhoub Group
Egypt
Workplace: OnsiteFull timeFunction: OtherSkills: ["Communication","Analytical","Conflict resolution","Agility","Leadership"]

Drive store performance for the Faces brand by leading the team, growing VIP client relationships, and executing omni-channel strategies. Own sales targets, KPIs, and customer experience across online and offline touchpoints, while coaching the team, recruiting talent, and ensuring adherence to brand guidelines and store processes.

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Chalhoub Group
Chalhoub Group
5 months ago

FACES Store Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Drive store performance for the Faces brand by leading the team, growing VIP client relationships, and executing omni-channel strategies. Own sales targets, KPIs, and customer experience across online and offline touchpoints, while coaching the team, recruiting talent, and ensuring adherence to brand guidelines and store processes.
Location: Egypt
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members
  • •Define, execute, and monitor the store action plan to achieve sales targets and KPIs
  • •Manage the customer database to build strong relationships with customers and create future potential selling opportunities
  • •Stay ahead of the latest trends, products, and competitors and share feedback with relevant stakeholders in the back-office team
  • •Think hybrid by leveraging all types of points of sale, online and offline

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Experience managing a team within the retail industry is required
  • •Excellent communication skills in English and Arabic, with a proven ability to manage and influence diverse stakeholders
  • •Analytical mindset capable of translating KPIs into actionable business improvements
  • •Skilled in conflict resolution and navigating complex challenges with a solution-oriented approach
  • •Agile professional who thrives under pressure and adapts quickly to changing priorities
Experience:Retail
Skills:CommunicationAnalyticalConflict resolutionAgilityLeadership
Languages:EnglishArabic
Tech Stack:Clienteling appOMSBusiness Whatsapp

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
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