Junior Key Account Manager (Q-Commerce ) - Romania (They/She/He)

Delivery Hero
Bucharest
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Communication","Negotiation","Relationship building","Analytical thinking","Problem-solving","Organization","Adaptability","Responsiveness","Presentation","Planning"]

Own key relationships with Glovo grocery partners in Romania, driving growth through partner planning, assortment performance, and KPI analysis. Prepare dashboards and partner reports, gather partner feedback, and translate it into product, marketing, and operations improvements. Onboard new partners, manage monthly and quarterly objectives, and collaborate with internal teams to continuously improve the Q-commerce experience.

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FursaFursa
Delivery Hero
Delivery Hero
3 days ago

Junior Key Account Manager (Q-Commerce ) - Romania (They/She/He)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own key relationships with Glovo grocery partners in Romania, driving growth through partner planning, assortment performance, and KPI analysis. Prepare dashboards and partner reports, gather partner feedback, and translate it into product, marketing, and operations improvements. Onboard new partners, manage monthly and quarterly objectives, and collaborate with internal teams to continuously improve the Q-commerce experience.
Location: Bucharest
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Build and maintain relationships with top Glovo partners through proactive communication, meetings, and business reviews.
  • •Develop and execute growth plans using deep understanding of the Q-commerce delivery model, marketing activations, and assortment performance.
  • •Monitor partner business performance by analyzing key KPIs and ensuring growth.
  • •Prepare reports and dashboards for partners and use insights for operational improvements.
  • •Onboard new partners by providing necessary tools and information, and translate partner feedback into improvements across product, marketing, and operations.

Pay and Benefits

Perks:Health InsuranceMeal TicketsRemote WorkOnline TherapyParental Leave

Key Requirements

  • •2+ years of experience in account management or business consultancy in a high-performance environment.
  • •Bonus points for experience in the FMCG or Retail industry.
  • •Strong analytical, organizational, and planning skills in a fast-paced start-up.
  • •Ability to work independently, take responsibility, and collaborate with team goals.
  • •Excellent communication skills in English and Romanian.
Experience:2+ years
Skills:CommunicationNegotiationRelationship buildingAnalytical thinkingProblem-solvingOrganizationAdaptabilityResponsivenessPresentationPlanning
Languages:EnglishRomanian
Tech Stack:Google DocsMS OfficeExcelDashboards

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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